Talent Acquisition Customer Service

Jada Jerez

*** **** ***** ******, *** ****

New York, NY 10029

C: 917-***-**** E: ************@*****.***

Objective

My objective is to obtain a secure position in a company that provides an opportunity for continuing education and growth within the workplace.

Experience

Ebb & Flow Bakery

Pastry Chef 3/2024 - present

•Greet all guest entering the establishment with courtesy and respect.

•Assist customers with making purchases, as well as manage the inventory for the bakery supplies.

•Assist in managing day-to-day pastry and bakery sections of the central kitchen

•Assist in production of dough and laminated bakery products for distribution and sale in accordance to production schedule.

•Uphold consistent quality and its efficient production output minimize production resources wastage.

•Operate and maintain all kitchen equipment.

•Maintain and enforce high standards of hygiene, food safety, and sanitation in accordance with health regulations.

•Assist with opening and closing the bakery and monetary transactions.

JCJ Staffing

Talent Acquisition Specialist – Internship 6/2022 – 9/2022

•Recruited and recommended qualified applicants to organizations for review and consideration.

•Provided career development, counseling, promotional and retention activities to organizations as it relates to vacancies.

•Coordinated the advertising and marketing for vacancies on job boards to recruit candidates.

•Developed strategies for market-scarce positions and consulted with organizations and candidates on compensation matters.

•Ensured salary offers were within the guidelines of companies’ budget.

•Provided feedback to organizations regarding salary structures in terms of market competitiveness and effect on attracting and retaining personnel.

•Interviewed applicants to obtain information on work history, training, education, and job skills.

•Performed searches for qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, cold calls, media, recruiting firms, and employee referrals.

•Prepared and maintained employment records using access database.

•Contacted applicants to inform them of employment possibilities, consideration, and selection.

•Informed potential applicants about facilities, operations, benefits, and job or career opportunities.

•Screened and referred applicants to hiring personnel in the organization, making hiring recommendations when appropriate.

Shake Shack, NY, NY

Team Member 10/2021 – 6/2022

Greeted all customers with a smile and friendly greeting and follows all HMSHost customer service policies and procedures

Served, Cooked, Cleaned, Prepped and Cared for guests.

Balanced high volume with high quality

Learned different skills and responsibilities of all Shake stations

Maintained a solid knowledge of product and services available in unit

Assisted with a variety of kitchen-related functions as needed

Received inventory, moved and lifted food, beverage products, and supplies.

Performed cashier duties including receiving payments and issued receipts for all cash and credit transactions.

S.A.V.E. (Stand Against Violence East Harlem)-SYEP, NY, NY

Summer Intern 7/ 2018 – 8/2019

Answered telephones as needed, while providing outstanding customer service.

Greeted all visitors upon arrival

Prepared pamphlets and folders for distribution throughout the community on Gun Violence Awareness, community building, community events and professional development.

Responsible for maintaining and organizing files for special events.

Maintained a clean and safe office environment

Child Care, NY, NY

Babysitter 2/2019 – 8/2022

Picked up students after school Monday – Friday

Provided a safe and sanitized environment for children (two) to engage while doing homework.

Facilitated afterschool activities, read books, reviewed homework, studied site words and practice movement.

Prepared snacks for children and cleaned up.

Education

LoMA High School

Graduate 2022

Hobbies

Reading Books *Mathematics *Passionate Baker

Arts & Craft * Singing/Theatre *Make-up Artistry

Qualifications & Skills

Organized *Responsible *Team-Player

Friendly *Courteous *Resourceful

Great multitasker

Contact this candidate