Louvenia Bell
*********@*****.***
Springville, AL 35146
Summary
To obtain an office position using my problem solving and organizational skills.
Highlights:
Administrative support specialist
Critical thinker
Filing and data entry
Time management
Order processing
Accomplishments:
Keying 85% accuracy rate for 1.5 years of employment with Aerotek
Work experience
Patient Access Representative
Conifer Health Solutions - Birmingham, AL
February 2024 to Present
Greeting customers
Completing full patient registration at date of service.
Adhering to financial & cash control policies & procedures.
Explaining and securing Hospital & patient legal forms.
Scanning Protected Health Information, creating and filing patient information packets/folders.
Assisting with scheduling diagnostic procedures.
Educating patients about patient financial liabilities.
Employing proper, compliant patient liability collection techniques.
Performing Hospital cash reconciliation & secured payment entry.
Securing medical necessity checks/verification.
Verifying insurance, benefits, coverage & eligibility.
Obtaining insurance authorizations for scheduled & unscheduled Hospital services.
Securing inpatient visit notification to payors.
May also assist with scheduling and coordinating post discharge care for
Lab Assistant
CUNNINGHAM PATHOLOGY - Birmingham, AL
March 2023 to September 2023
Take notes, record data, and results, and organize documentation
Transfer data and results from notes and records to computer formats
Organize and maintain lab storage, samples, and specimens
Follow all health and safety regulations when handling laboratory specimens
Identify and label samples
Prepare equipment and workspace
Perform clerical and administrative duties as needed
Compile research and information needed for study
Record and document analysis results; report results and variations to supervisor
Comply with all lab procedures, processes, and methodologies
Sanitize and sterilize equipment and workspace
Research industry trends and advancement
Assists all senior laboratory staff and leadership with additional duties as needed
Dispatcher Assistant/Security
The COGAR Group, Ltd. - Birmingham, AL
April 2020 to August 2022
Receiving and answering emergency and non emergency calls
Dispatching and coordinating appropriate police officers
Recording data to put into the hospital's computer system
Computer Security
Diversified Sourcing Solutions - Birmingham, AL
April 2018 to August 2021
Receive security calls from clients and make calls to client's managers. Also perform emails and incident logs. Perform as the lead operator for the client doing payroll each week. Use critical thinking skills dealing with different Police Department and managers.
Podiatry Asst
Gotfryd - Birmingham, AL
September 2016 to December 2020
Birmingham, AL
Assist the doctor with minor surgeries and clean rooms. Inventory control and
customer services
answering telephone. Putting rxs and health info into computer.
Lab Assistant
Aerotek - Birmingham, AL
July 2014 to February 2015
Entered customer's account s daily by inputting alpha/numerical information on the keyboard or optical
scanner. Verified customer data by reviewing, correcting, deleting, or re-entering data.
Security Officer
DSI Security Services - Birmingham, AL
October 2012 to December 2014
Greeting visitors with a smile. Signing visitors and looking at identification and patrolling apartment
complex at night. Calling emergency respondents when needed for seniors living in the complex.
Answering telephone when needed.
Lab Assistant
Spectraforce - Raleigh, NC
March 2013 to September 2013
Entered customer's account s daily by inputting alpha/numerical information on the keyboard or optical
scanner. Verified customer data by reviewing, correcting, deleting, or re-entering data.
Processor
Caremark - Birmingham, AL
March 2001 to July 2012
Entered patient's prescriptions information into Caremark database. Performed mailroom operation
including opening, prepping, and scanning prescriptions into their system. Also performed related duties
related to entering and building account profiles on patients demographics and billing information.
Education
Bachelor's degree in Business
Herzing College - Birmingham, AL
September 2005 to July 2008