Logistics Coordinator Cruise Line

ANGEL MONTES

Mobile: 786-***-****

E Mail: **************@*******.***

PROCUREMENT AND LOGISTICS COORDINATOR

CRUISE LINE • MAIL AND DISTRIBUTION • COURIER SERVICES

A dedicated and loyal procurement, logistics and mailroom professional with experience tracking, monitoring and processing equipment and parts to ensure their timely delivery to global locations. Strong customer service ability has resulted in satisfied vendors and clients. Able to create systems that accurately track deliveries in order to provide timely information in response to vendor and client requests. Fully bi-lingual, English and Spanish.

PROFESSIONAL EXPERIENCE

FLORIDA POWER & LIGHT, MIAMI, FLORIDA

March 2020 - Present

Responsilbe for the high-quality and timely inserting and mailing processes of customer's bills, notices,

and other documents to support the rate paying customers and the corporate finanical goals. This

position is responsible for the quality in mail tray handling by ensuring adherence to the USPS guidelines to maintain and ensure our postage discounts. Individuals work requires basic process and technical knowledge in the operation of high-speed, high-volume machines to support operational requirements and goals

Associate Bill Print Tech

•Uses basic technical knowledge and decision making in the end-to-end process to ensure timley completion and delivery to USPS

•Process returned mail through scanning equipment and exception handling

NORWEGIAN CRUISE LINE HOLDINGS, LTD., MIAMI, FLORIDA

February 2009 - October 2019

Norwegian Cruise Line Holdings Ltd., (“NCL”) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. With a combined fleet of 26 ships, NCL employees over 33,000 individuals worldwide.

Procurement and Logistics Coordinator 2012 - 2019

Main responsibility was to process incoming requisition orders from the Corporate Purchasing Department through the e- mail system. Went into the warehouse to verify availability of products ordered and made arrangements for delivery to the appropriate vessels. Reported directly to the IT Laboratory Manager located offsite at the company warehouse.

•Reviewed the MXP purchasing system to locate open purchase orders for IT equipment. Reviewed status of open purchase orders and once they had been fulfilled, processed same for payment to the appropriate vendor.

•Monitored processing and delivery of equipment in order to ensure timely and accurate receipt by each vessel Worldwide.

•Worked closely with the logistics vendors (Apollo Ship Chandlers, Italian Seaways and Hellman) to ensure deliveries were received by vessels in the appropriate location.

•Created a verification system in order to check that equipment was tracked and received. This system was 100% accurate and gave each receiver information as to when and where their equipment was delivered.

•Assisted Project Managers with scheduling and coordinating with vendors to ensure accurate and timely deliveries.

•Forwarded equipment invoices to the Accounting Department for timely payment to vendors.

•Tracked down missing equipment and entered information into the MXP system so that vendors could be paid.

•Managed equipment procurement for new builds, existing vessels and dry docks.

Group Reservations Agent 2011 - 2012

•Took incoming calls from Travel Agent Partners and Group Reservations to book cabins on Norwegian Cruise Line vessels.

•Provided customers with itinerary and destination information in order to assist with booking the best possible cruise for their clients.

•Discussed various enhancements to cruises in order to upsell and create more revenue.

•Regularly exceeded monthly sales goals. Received “kudos” from Managers which resulted in additional benefits

such as free items from the company store or lunch.

Mailroom Clerk 2009 - 2011

•Received incoming mail from various entities and processed and distributed throughout the corporate offices.

•Processed outgoing mail and packages for timely mailing to FedEx, US Mail, UPS and DHL.

•Worked with the Facilities team in order to assist with moving items into storage and reconfiguring cubicles.

PROLOGIX CORPORATION, DORAL, FLORIDA

March 2008 – February 2009

Prologix is a privately held company that distributes books and magazines to airports, supermarkets and general stores.

Document Control Manager

•Received and verified incoming invoices to ensure correct signatures and supporting documents were provided from delivery drivers.

•Researched irregularities on shortages or overages against invoices and provided the information to the Accounting Department for invoice correction.

•Managed a shipping and receiving clerk.

FEDEX “FEDERAL EXPRESS”, MIAMI, FLORIDA

March 2005 – March 2008

FedEx Corporation is an American multinational courier delivery services company headquartered in Memphis, Tennessee.

Courier

•Responsible for selecting and loading the delivery vehicle for the Doral territory and distributed packages to businesses and homes within the specified time limit assigned by the company.

•Ensured that priority packages were delivered by 10:30 a.m. each day in order to comply with company policy which avoided customer refunds for late delivery.

U.S. POSTAL SERVICE, MIAMI, FLORIDA

September 1998 – March 2005

The United States Postal Service is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the United States

Sales Associate

•Responsible for assisting customers with all Postal Service mailing options.

Other positions held prior to 1998:

Inventory Coordinator - Alan Stuart International, Miami, Florida

Inventory Coordinator – Ike Behar Apparel and Designs, Miami, Florida

EDUCATION

Graduated Alfred E. Smith High School, Bronx, New York

Pace University, Manhattan, New York – took courses in Public Speaking and Accounting in order to upgrade skills

SOFTWARE

MS Word, Excel, Outlook, MXP Purchasing System

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