Communications Specialist Patient Care
Resume:
Matthew Butler
*******@*****.***
**** ***** **** ******* ** 77023
OBJECTIVE:
Highly skilled and experienced Clinical Communications Specialist with a strong background in radiology. Seeking a challenging position where I can utilize my exceptional communication skills and expertise in medical scheduling to contribute to the success of a reputable organization.
WORK EXPERIENCE:
Realtor, Framework Properties Jan 2024- Present
- Assist clients in buying, selling, and renting properties by advising on financing, pricing, and market conditions.
- Prepare and present property listings, including professional photography and staging.
- Negotiate contracts and agreements on behalf of clients.
- Build and maintain a network of industry contacts, including mortgage brokers, inspectors, and contractors.
Clinical Communications Specialist, Radiology Partners 2015-2023
- Primary point of contact for internal and external communication within the radiology department.
- Collaborated with radiologists, referring physicians, and other healthcare professionals to ensure effective and timely communication regarding patient care and imaging results.
- Managed a high volume of calls, messages, and emails, prioritizing urgent matters and providing accurate information to all stakeholders.
- Developed and implemented standardized communication protocols to improve efficiency and streamline processes within the department.
- Assisted with training new staff members on communication processes and best practices.
Outpatient Scheduler, West Houston Medical Center 2011-2015
- Scheduled outpatient appointments, coordinating with patients, physicians, and other healthcare staff to optimize appointment availability and patient flow.
- Verified insurance information and obtained necessary authorizations for procedures and treatments.
- Collaborated with other departments to coordinate multi-disciplinary appointments and procedures.
SKILLS:
- Excellent written and verbal communication skills
- Proficient in using electronic medical record systems and scheduling software
- Strong organizational and time management abilities
- Attention to detail and accuracy
- Ability to work effectively under pressure and prioritize tasks
- Customer service and interpersonal skills
REFRENCES- Available upon request
Contact this candidate