Customer Service Inventory Associate
Resume:
Faye Emmond
Columbus Ohio *****
**********@******.***
Objective
To obtain a position in a company that will allow me to utilize my skills in customer service, team leadership, and operations to ensure the quality of product, timeliness of delivery, and minimization of costs.
Summary of Qualifications
Responsible, self-motivated individual with the ability to handle a variety of tasks and responsibilities simultaneously and efficiently. Enthusiastic, dedicated, professional, results-oriented, high achiever, skilled, and thorough in analyzing problem situations and finding creative solutions. Team player effective at prioritizing and motivating individuals to meet deadlines and organizational goals. Ability to maintain strong client relationships and highly capable of acquiring product knowledge quickly and adjusts well to new situations.
Experience
2/2022 Mixt Solutions
Inventory Associate
Responible for completing and preparing items to be shipped out for USA or Canada. When preparing items, they are labeled, bag and packed. When we run short, we are responsible for researching and investigating inventory, within a timely manner.
10-2021 1/2022 Banss Logtics
Driver
Responible for completing my route on time every day. Accuracy is a key for checking addresses and the number of packages every day. Being able to handle all types of weather while driving, following customer request when dropping off packages.
03/202*-**-**** LLbrands
Picker
Maintaining warehouse daily duties such gathering my equipment for the day and completing all orders in a timing manner.
07/201*-**-**** Kroger Co.
Picker
Gathering items from the store customer requested. Making sure all items are good and expiration date is correct.
Before picking I was a Front-End Manager in-charge of balancing daily receipts and helping customers with their complaints and assistant Ing employees with their daily tasks.
HR Recruiter Hiring the best candidate that was available in our area plus assistant Ing associates with any questions they may have had. I was also the “Acting HR Manager”, for the store.
Cashier was my first position. I rang customers in a timing and accurate manner. Provided great customer service.
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03/201*-**-**** Safelite Auto Glass Dublin, Ohio
TSR
Paying attention to detail buy creating a quality work-order
Customer service by making a memorial experience
Providing writing and verbal skills
01/2009 – 07/2009 (Lay-Off) Spherion Temp Service Dublin, Ohio
Medical Device Assembler
Work in the molding production area inspecting, assembling, detailing and packaging medical devices. Test devices to ensure the device is operating correctly.
09/ 2007- 01/2009 (Company Closure)
Zomax
Columbus, Ohio
Quality Control Associate
Oversee product being assembled. Assured correct parts were assembled in the proper order.
Preformed final QC checks before product moved into shipping. Documented problems in QC Adar system
Input final results into Adar business software system
09/ 2006– 03/ 2007
Dollar General
Columbus, Ohio
Team Leader-Sales
Customer Service
Interfacing with Vendors
Varies Duties / Warehouse / Inventory Control
03/ 2006– 09/2006
COSI
Columbus, Ohio
Team Leader-Sales
Oversee Associates daily balancing and daily duties.
Created weekly Sales reports
Created quarterly balance sheets, input information into database for corporate review.
10/2005- 05/2006
Speedway
Columbus, Ohio
Assistant Manager
Supervise Associates, assigned duties on an as needed base.
Oversee store cleanliness and presentation.
Oversee daily balance sheets, justified shortages or overages.
02/2004- 10/2005
Swan Cleaners
Columbus, Ohio
Manager
Travel from store to store responsible for five stores.
Schedule store hours of operation.
Oversee store cleanliness and presentation.
Oversee daily balancing of cash registers, justifying shortages and overages.
Create weekly reports
06/2003-01/2004 Dillard’s Hammond, LA
Hammond, LA
Area Sales Manager for Woman’s Apparel
Monthly Schedules, responsible for twenty-five associates.
Weekly Reports, balancing of ten registers.
Ad Placements, coordinated product displays to coincide with the ad
Oversee Associates, Inventory levels and Target Shrink
03/1989- 06/ 2003
Victoria’s Secret Stores
Columbus, Ohio
Inventory Control 1998-2003
Gathering information for inventory in the Distribution Center.
General Accounting duties
In charge of current vital record retention accuracy and organization
Head of monitoring target shrink of all stores, maintained record retention reports.
Quality Assurance Coordinator 1996-1998
In charge of all offsite warehouses
Overseer of product quality
Filled all quality assurance reports
Merchandising Assistant 1994-1996
Interface with Vendors
Maintained reports and data entry
Maintained merchandise control
Distribution Associate 1989-1994
Special Projects
Receiving Merchandise
Completing orders for all stores
Education
2015
Ashford University
San Diego, CA
Psychology
2010-2013
Columbus State University
Columbus, Ohio
Business Management
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