Margaret Massey
Jamesville, New York *****
405-***-**** ******@*********.***
SUMMARY
Customer focused facility manager and sales professional specializing in:
●forming strong relationships • project management
●facility management • inventory control
●decision making and organization skills • marketing promotions
●personnel hiring and operational management • multi-project scheduling
EXPERIENCE
6/2021-7/2024 Site Supervisor at Helio Health in Syracuse, NY
●Supervise all 24-hour, 7-day per week security staff
●Insure post orders are in compliance and being adhered by staff
●Represent Allied with Executive Helio and Allied staff and Syracuse Police Department on weekly conference calls
●Process procedures with payroll, work attire, scheduling, and company policies
2/2021-5/2021 Covid Vaccination Data Processor for Onondaga County Health Department
●Accurate data entry for vaccination recording
10/2020-2/2021 Phlebotomist for American Red Cross in Liverpool, NY
●Drew blood as part of mobile blood drive unit
1/2017-1/2019 RetinaVue Inside Sales Representative at Welch Allyn in Skaneateles Falls, NY
6/2014-1/2017 Customer Care Representative
●Promote relationships with customers, deliver sales results, consistently exceeding targets
●Adept in salesforce.com, qualify customer leads, track status, and convert opportunities to sales
●Serve customers with differentiated world-class service offering, earned high NPS recognition
●Consistently handle large volume of incoming status calls from distributors and end users
●Provide customer with product part number, price, specifications, and literature
7/2013-6/2014 Area Merchandiser at Hershey's Company in Syracuse, NY
10/2009-6/2013 Sales Manager at RB Floor Care Services, Inc in Oklahoma City, OK
8/1988-9/2009 President Chief Executive Officer at Facility Resources, Inc. in Oklahoma City, OK
●Project managed office renovations from flooring to modular furniture installation and arrangement
●Prepared request for proposals, quoted and advised business owners on office design, layout, and coordinated delivery, installation, and warehousing office furniture
3/76-8/88 Operations Manager at Scott Rice Company in Oklahoma City, OK 6/68-1/76 Dental Assistant at Raymond Vreeland, DDS dentistry in Syracuse, NY
EDUCATION/LICENSES
12/2023 Armed Security Guard
8/2021 Narcan Certification
6/2021 New York State Security Guard Certification
10/2020 2-week Phlebotomy training
12/2017 Excel 1 & 2 Certification
9/2017 Joint Commission on Allied Health Personnel in Ophthalmology
Certified Clinical Ophthalmology Association certification - pending
2/11-6/11 Lean & Green Certified at Francis Tuttle Vocational Tech
9/94 -6/96 Business Management at Metro Vocational Tech
4/1982 Oklahoma State Real Estate Licensure
8/1977 Business-Administrative Specialist at Oklahoma City Community College
6/69-6/70 Dental Assistant at Boise Technology
6/1969 New York State Regents Diploma from Jamesville-DeWitt High School
ACTIVITIES
●Active member Jamesville, NY Chamber of Commerce
●President of Italians of Central Oklahoma
●Chairman of Scholarship Committee for Italians of Central Oklahoma
●Business Development Committee for the Moore, OK Chamber of Commerce