General Manager Assistant

Crystal Arndt 208-***-****

***********.**@*****.***

EXPERIENCE

Wendys

June 2016 - April 2023

- Crew- 2016

- Crew trainer- 2018

- Shift manager- 2019

- Assistant manager- 2021

- General Manager- 2022

- Assistant manager-2023 (asked for demotion from GM to focus on higher education )

● Directly interacted with customers to answer any questions, give assistance with app issues, and handled complaints.

● Cash handling experience, balancing a safe, registers, putting together change orders

● Experience overseeing crews

● Experience scheduling

● Experience ordering products

● Experience working in a fast paced demanding

environment

● Experience working a flexible schedule with long shifts

● Experience answering calls to answer questions and resolve issues

All About You Dental

May 2023- August 2024

Front office Insurance coordinator (May-August 2023)

● Experience entering insurance information

● Experience calling insurance companies to get

breakdowns of benefits

● Experience scheduling and giving accurate appointment time estimates

● Making accurate payment estimates reflecting insurance pay outs

● Entering data into system accurately

SKILLS

Time management

Professional

Ability to meet deadlines

Friendly

Good communication

Cash handling

Likes learning new things

Retains information easily

Problem solving skills

Customer service professional

Critical thinking

Accurate/attention to detail

Certifications

Serve safe certified

X-ray certified

Expanded functions certified

Dental assisting certified

Dental Assistant

August 2023- August 2024

● Experience Adapting and multi tasking in a fast paced environment

● Quickly setting up appointments with a moments notice

● Always learning new things to maintain up to date with the many advancements of dentistry

EDUCATION

High School

Assist to Succeed - dental assisting program

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