Customer Service Security Officer

JASON DWAYNE COLE

** **** ** ****** ******** New York 11203

Tel#: (718) 427- 4649 Email: ***********@*****.***

Objective: To succeed in a stimulating and challenging environment, building the company's success while I experience advancing opportunities.

Work Experience:

2017-July 2018 Pike Primary, Pike District, Pike P.A. Manchester

Safety and Security Officer

Assist with the completion of incident reports

Provide basic first aid assistance.

Rules of conduct and standards of discipline monitored and enforced.

Offences reported and acted on

Handle telephone calls

Report and document accidents and incidents

2016-may, 2017 Pike Primary, Pike District, Pike P.A. Manchester

Computer Lab Technician

Administrate computers

Update and install computer software

Troubleshoot and fix computer and internet problems

Maintain lab equipment

2010-2015 Godstone Vehicle Craft, Main Street Christiana, Manchester

Mechanic

Wheel Alignment

Wheel Balancing

Change front-end Parts

Motor vehicle Inspection

Service vehicle

Wield mufflers.

Education:

2006-2010 Holmwood Tech. High

CXC

Information Technology

Integrated Science

Human and Social biology

Social Studies

Physical Education

Building Technology (Woodwork)

English Language

2017-2018 Heart Trust/NTA

Computer Service and Support (Computer Repairs Technician)

Level 2

Workshops Participation

RAP Sensitization Session/Employability Skills 2016-2017

HEART Trust/NTA SWRO, Shops 1&2 Lot 18 Caledonia Mall, Manchester, Jamaica

The following topics were emphasized and discussed:

Customer Service Attitude

Communication Skills

Problem Solving and Decision-Making Skills

Leadership

Skills:

Customer Service

Communication

Computer

Software Application:

Microsoft Word

Microsoft Excel

Interests:

Reading

Browsing the Internet

Listening to music

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