Salesforce Administrator Project Management

ViganVeliu

**********@*******.*** 817-***-**** Fort Worth, TX linkedin.com/in/viganveliu Intro

EXPERIENCED SALESFORCE ADMINISTRATOR WITH 2+ YEARS OF EXPERTISE IN SALESFORCE, AUTOMATION, VALIDATION RULES, BUSINESS ANALYSIS, AND APPEXCHANGE INTEGRATION. DRIVEN BY A ROBUST WORK ETHIC, I AM DEDICATED TO OPTIMIZING SALESFORCE FOR EFFICIENCY AND DELIVERING RESULTS. Education & Certificates

Certified Salesforce Administrator

CREDENTIAL ID: 3369010

University of North Texas Denton, TX

B.A. IN ANTHROPOLOGY 2013 – 2017

Experience

Everpeak Partners Remote

SALESFORCE ADMINISTRATOR / CONSULTANT June 2023 – Present

• Contract Salesforce Administrator for Raptive.com, a digital advertising agency based in New York, supporting estimated 200 users.

• Contract Salesforce Admin and consultant for Friendzy, Elite Staffing, OMEP, Finmark and other orgs ranging from 10-150 users.

• Workflow Automation: Creating and configuring both simple and complex flows, including before-save flows.

• Customization: Skillful in customizing Lightning page layouts, components, reports, dashboards, record types, and page layouts.

• Sales Process Optimization: Streamlined sales processes, opportunity management, and path setup.

• Security and Compliance: Implemented field-level security, validation rules, and permission sets to maintain data integrity.

• Data Management: Proficient in using Data Loader and DataLoader.io for data import and export tasks; proficient in using excel.

• User Management: Effectively manage user accounts, profiles, permissions, ensuring secure access and appropriate levels of access.

• Project Management: Experience with JIRA, Trello, and Agile project management methodologies.

• App Exchange solutions: Plauti’s Duplicate Checker, CloudAnswers Report Sender, Milkestones PM+ Project Manager, etc.

• Lightning Components: Proficiency in designing and utilizing Lightning components to enhance user experience and system func- tionality.

• Salesforce Training and Support: Provide training and support to end-users to maximize system utilization and efficiency.

• Environment Management: Proficient in maintaining production and sandbox environments, including refreshing and deploying change sets.

Bleta Corporation Fort Worth, TX

SALESFORCE CONSULTANT / SOFTWARE ADMINISTRATOR Feb 2020 – May 2023

• Hardware and Software Installation: Proficiently install, implement, and configure hardware and software, including Salesforce, Jack Henry, Aldelo, Toast, Clover, ezyVet, Digitail, and other applications to enhance business operations.

• System Configuration: Expertly configure systems to optimize performance and align with business requirements.

• Business Quality Improvement: Continuously work to improve business processes and quality through system enhancements and optimizations.

• Design Solutions: Develop and implement tailored solutions to meet specific business needs.

• Customization and Support: Customize Salesforce to align with unique business requirements and provide ongoing support.

• Maintenance and Upgrades: Regularly perform system maintenance and upgrades to ensure system reliability and security.

• Security and Compliance: Implement security measures and ensure compliance with industry regulations.

• Software Updates: Continuously update software solutions to align with evolving business goals and needs. Simmons Bank Fort Worth, TX

BANKER June 2018 – Feb 2020

• Promoted to lead banker within 6 months of joining, demonstrating exceptional performance.

• Proficient in Microsoft Office, including Excel for creating spreadsheet reports.

• Expert in account management, fostering strong and lasting customer relationships for high net worth clients. Run reports to track and analyze financial data for clients.

• Ensure federal financial compliance in all banking activities.Successfully participated in system migration to enhance banking oper- ations.

• Conduct research analysis to provide clients with informed financial advice. Dedicated to increasing efficiency and streamlining au- diting procedures.

• Proficiency in Excel spreadsheet reports to provide detailed financial insights.

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