Salesforce Developer Administrator

Kalaiarasi Rajendhran

Salesforce Developer/Admin

Email: **********.****@*****.***

Contact: 512-***-****

PROFESSIONAL SUMMARY:

* ***** ** ********** ** CRM application development and administration using Salesforce Platform.

Certified Salesforce Administrator and Salesforce Developer.

Proficient in all phases of SDLC like requirements gathering, analysis, design, development, testing and deployment.

Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.

Proven experience in creating Custom Object, Custom Fields, Custom Buttons, Page Layouts, Roles, Profiles and Permission sets.

Pervasive experience in performing the administrative and development related tasks like consigning Lighting Pages, Visual Force pages, Formula Field, Validation Rules, Workflows and Flows.

Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Actions, Tasks and Events.

Created relationships between objects like Self Relationship, Master-Detail and Lookup

Designed and implemented various Flows like Record-Triggered Flows, Scheduled Flows, Screen Flows for automated Email alerts and field updates according to application requirements.

Strong Experience on Salesforce Lightning app builder which enhances UI and drag and drop app building.

Performed Validation Rules, Workflows, Flows and Approval Processes.

Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.

Implemented Security Setting object, field, and record level for different users at different levels of organizations.

Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visual force, Force.com IDE, SOQL, SOSL.

Strong Knowledge in Salesforce Customization, Approval Process, Formulas, Record Types, Data Validation, Sales, Marketing, Customer Service and Support Administration.

Worked on SOQL & SOSL queries using Force.com Explorer and utilized Best Practices.

Strong knowledge of SFDC standard data structures and familiarity with Data loader and Import Wizard.

Worked with command line interface, import wizard to migrate the data from Data Loader to perform the DML operations by using CSV files.

Developed Visualforce pages, Visual flow and Custom Objects using Apex Programming on Force.com Platform

Ability to work with minimal direct guidance, self-motivated, proactive, and passionate to learn new technologies.

TECHNICAL COMPETENCY:

Salesforce

Apex, Visualforce, Triggers, Flows, Standard & Custom Objects, CRM

Technologies

customization, Controllers, and extensions, Reports

and Dashboards, data loader, batches, schedulers.

Salesforce Tools

Data Loader, Developer Console, Work bench, Salesforce Lightning Inspector, Web Merge, Conga Grid, Einstein Activity Capture, Excel Connector (Sandbox and Production), Nasuni Cloud Storage, Rollup Helper.

Languages

Apex, Visual force, SOSL, SOQL.

Web Technologies

HTML.

Databases

SQL Server, MS Access

Operating Systems

Windows, Linux

Project Management

Waterfall, Agile (Scrum Methodology).

Custom Integration

Outbound Messages, Field updates, Reports, Custom Objects,

Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy.

EDUCATION

Master’s in computer science (MSc) from Maharaja College, Erode, India (Year 2010-2012).

PROFESSIONAL EXPERIENCE:

Client: Shermco Industries – Remote Feb 22 – Feb 24

Role: Salesforce Developer/Admin

Responsibilities:

Handled 800+ Shermco Sales Organization Salesforce Tickets.

Extensively involved in Requirement Analysis and Preparation of detailed System Requirement specification.

Developed the new approval process to support 18+ departments and 30+ approvers.

Migrated the organization from outlook for salesforce to Einstein Activity capture.

Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts

Implemented pick lists, dependent pick lists, lookups, master detail relationships.

Implemented Web-to-lead to track and solve leads from the website.

Developed the Visual Force Page with Custom Login flow.

Created different workflow rules and Approvals for various campaign processes.

Worked in Rollup helper, flows, screen flows, web merge and Conga Grid

Created custom Scheduler to compute Opportunity Amount by Account within last 12 months.

Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit the needs of the application.

Designed and deployed Apex Classes, Apex Triggers, packages for various functional needs in the application.

Perform day to day User Management on SFDC Org by configuring Permission Sets, Roles, and Profiles.

Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.

Developed and configured various Reports for different user profiles based on the need in the organization.

Created email templates and inbound emails using Visualforce for the clients and customers.

Environment: Lighting Pages, Flows, APEX Class, Triggers, Sales Cloud, Flows, Visualforce Pages, Workflows, Custom Settings, Custom Objects and Validation rule.

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