Team Lead Customer Service
Resume:
Sharna Haughton
*** *** ******** ***, ***** Myrtle Beach, SC 29582
Tell:843-***-****
Email: *********@*****.***
Skype ID:live:cid.2b8b1ef5b2f626d0
Career Objective
I aim to share my skills & knowledge which will be a great factor to the organization with the sole purpose of improving customer by utilizing effective and quality service and expertise towards the improvement & growth of the establishment.
I am also an H2B Returnee with a lot of experience in the work field.
Professional summary
2 years experience on the H2B worker program as a culinary Asst. Team Lead. In addition to 3 years as a Customer service Rep at IBEX GLOBAL.
Education/Qualification
Bog Walk High Sept 2006 - Jul 2009
Greater Portmore High Jul – April 2010
New Life Tabernacle Oasis Sep 2011 – Jun 2012
Qualification in ServSafe 7th Edition
Passes in (3) Cxc subjects.
WORK EXPERIENCE
April 2024 – Present Carrabbas Italian Grill (cook)
Cooking
Prepping
Making salads
March 2024- present Bulineaus ( cashier)
Cashing
Taking inbound calls
Cleaning
Restocking
April 2022- Dec 2023 Dollywood Theme Park (Asst. Team Lead)
Duties.
Supervise shop
Set shifts
Place order for shop
Make sure shop is clean And up to standard
Make sure host are following
Safety protocol
Nov 2019 – Apr 2022. IBEX GLOBAL
Take inbound and outbound calls
Ensure Customers reasons for calling in is resolved
Take manager’s calls
May 2017- Nov 2019 Pegasus Hotel Kingston Jamaica (Housekeeping) Duties Include:
Cleaning kitchen area
Doing laundry
Mopping
Dusting
Jul 2015 – March 2017 West Cleaning Faires Petersfield Westmoreland (Housekeeping) Duties:
Cleaning apartments
Doing laundry
Child care assistance
Cooking for large family get together
Special Interest, Cooking, Cleaning, traveling & meeting new people.
Reference
Bishop Courtney Anderson.
Minister of Religion
Portmore Evengelistic Center
Mr. Mitchell
Justice of the peace
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