Customer Service Support

Robert J. Matthews

RM

**** ****** **** **. #*** San Diego, Ca, 92111 *************@*****.*** 619-***-****

Customer support

Hard worker, focused on always seeking better customer service and an experience for guests and staff. Over thirty years listening and learning about customer support and care. Being on both sides you see and feel what good customer service is, and what is not acceptable. I feel with my transferable skills and work ethic and joy for people being happy is a perfect match.

Professional Experience

Elara Tile Company San Diego, Ca

Installer / Helper – Stocked rooms and floors with materials, cleaned job areas, grouted finish tilework, unloaded trucks and stored materials, basically a humper.

Goodwill Industries San Diego, Ca.

Processor / Warehouse - Processed donations, loaded trucks with product, cleaned and organized donations, and shipped saleable items to the different stores.

Southwest Boulder and Stone San Diego, Ca.

Yardman / Customer Service – Pulled materials for deliveries and for pick-ups, helped customers with selecting materials, shipping and receiving, general clean-up and assist fellow workers with their orders.

Education Katella High School Anaheim, Ca.

Key Skills

• Customer service

• Multitasking abilities

• Responsible

• Basic math

• Interpersonal Communication

• Critical thinking

• Leadership

• Teambuilding

• Clerical

• Supervision

• Written Communication

• Flexible & Adaptable

• Conflict resolution

Forklift certified

Interests: Community Outreach and helping others.

Volunteer:

Habitat for Humanity-San Diego, Ca.- Help build affordable housing for deserving families and Couples.

Kitchens for Good-San Diego, Ca. – Prep meals for school children and for elderly community centers.

Feeding San Diego- San Diego, Ca.- Help with distribution of food and pulling orders for families in need.

Clean the World – Orlando, Fl.- Assist the crew with providing mobile showers to the homeless, and packing hygiene products for distribution to the world.

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