Data Analyst Power Bi

Robert Rose

Excel Pivot Charts, Power BI

Data Analyst

AGILE, ISO9001, ITIL,

KPI Dashboards

Michigan (ready to relocate)

248-***-****

*************@*****.***

Other Information

Data Analyst Skills

oExcel

Pivot, Advanced Forumulas, VBA

oAlteryx

Work flows, macros, ETL

Practices

oService Request Management Process

ITIL

oQuality Assurance

ISO9001

oProblem Solving

oCredible

Hardware and Software Skills

oNetwork Troubleshooting

Shell commands, scripts, WireShark

oMicrosoft

SQL

C++

VB and VBA

oTest Automation AutoIT, Selenium, HP QTP/UTF

Certifications

ITIL Foundations, HIPPA, MRW, CompTIA ITF+, CompTIA A+, Alteryx

EDUCATION

Cass Tech High School HVAC

Macomb Community College

Oakland University

Rochester Hills, MI – 2011

Bachelor of Integrative Studies with minor in MIS

SUMMARY

Supported Customers resolving incidents within SLA and proactively monitoring databases, logs, and enterprise tools for data patterns then raising awareness of findings.

PROFESSIONAL EXPERIENCE

COVID Retirement

Dec 2021 to Present

Ford via Epitec

Oct 2014 To Nov 2021

Data Analyst

Having read only access to hundreds of design engineer Bill of Material Excel files

oUsed tab data to understand part cost and clarify business patterns in the electric car industry.

oUsed tab data to understand part volume and clarify business trends in the electric car industry.

oAnalyzed data through Alteryx macros and VBA to refresh standard pivot trend charts, pareto charts, Venn Diagrams to communicate findings to management while promoting best practices

oCreated work flows and VBA to analyze data then build ad hoc reports collaborating with cross-functional global teams

Prepared Standard Operating Procedure with process models, entity relationship diagrams, governance, test plans, and training documentation.

Ensured Quality per ISO 9001 and all Customer Support Policies, Standards, and Procedures by executing all checklists including peer reviews then reminded customers about secure practices.

Following ISO9001, ITIL, PmBoK, and AGILE practices I attend weekly meetings with Program Manager, Database Programmers, and Program Analysts to discuss data issues, change management, and deadlines.

Managed Credentials for enterprise tools

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