Customer Service Project Manager

With an MBA in International Marketing and over * years of experience in sales and marketing, I have developed strong skills in communication, customer service, and problem-solving. My bilingual profile (French and English) and diverse experience make me the ideal candidate to meet your needs.

ESTHER HEIDI SANDE

+63-967-***-****

*****.****@*****.**

Philippines

LANGUAGES:

.French : Native

.English : Fluent

EXPERIENCE

ABOUT ME

2022 - Present

Self employed

.Customer care and strategic marketing consultant

.Business developer

.Marketing manager B2B, B21 & B2C

.Content Writer/ web designer

.Lead generation and customer relationship management

.Community management

2021 - 2022

ENGEEM

Marketing project manager

.Content marketing in English and French

.Persuasive and magnetic marketing

.Enhancing the company's reputation

.Creating a Best Place to Work environment

2017 - 2021

Smart-T & LONOCI

.Sales and marketing assistant

.Prospecting and market intelligence

.Competitive intelligence

.Product and service promotion

.Marketing strategy development

Certificates

- Sales distribution and customer portfolio (customer follow-up and retention)

- DIGITAL MARKETING

- Spanish

- SIADES, Côte d’Ivoire

- SAP - CRM

- SAP - SD

EDUCATION

2015-2016

ISBM

MBA in International

marketing

2012-2015

EDHEC Abidjan, Côte d’Ivoire

Bachelor of sales &

communication

SKILLS

-Ability to prioritize and manage multiple tasks simultaneously

-Event and business travel management

-Excellent written and verbal communication skills

-Excellent Adaptability and Creative sprite

-Strong sense of confidentiality and discretion

Contact this candidate