Customer Service Los Angeles
Resume:
Tyria Reid
Los Angeles, CA *****
***********@*****.***
Work Experience
Hostess
On the Border Mexican Grill and Cantina-Grand Rapids, MI April 2024 to May 2024
• Reservation management:Charting reservations
• Customer service:Providing high-quality service to customers and representing the hospitality of the establishment
• Answering phones:Taking to-go orders
• Multitasking:Handling multiple tasks at once, such as greeting customers, answering phones, and managing reservations
• Communicating wait times:Providing accurate wait times to guests
• Seating guests:Seating guests based on preferences and balancing the number of tables in each server's section
• Escorting customers:Showing customers to the dining and bar areas
• Setting tables:Ensuring tables are ready for guests. Caregiver
Bayshire Carlsbad CCRC-Oceanside, CA
October 2022 to December 2023
• Personal care:Assisting with bathing, dressing, grooming, toileting, and hygiene
• Meal assistance:Planning and preparing meals, helping with dining, and reminding residents of meals
• Medication management:Administering medications and reminding residents to take them
• Transportation:Escorting residents to and from activities and meals, or helping them get out and about
• Comfort care:Providing mobility assistance, companionship, and emotional support
• Household management:Doing light housekeeping, laundry, and shopping
• Home safety:Identifying any issues in the home
Busser
The Cheesecake Factory-Oceanside, CA
April 2020 to August 2022
• Cleaning tables
Removing used plates, glasses, cutlery, and napkins, wiping up spills and stains, straightening tablecloths, and replacing stained ones
• Refilling supplies
Replenishing condiments, salt and pepper, and paper napkins, and refilling water glasses
• Setting tables
Preparing dining areas before guests are seated, decorating tables, and placing tableware and condiments
• Assisting staff
Supporting servers and kitchen staff with pre-bussing and other tasks, such as helping to wash dishes and relaying special orders
• Closing activities
Cleaning chairs and tables, stacking chairs, mopping, and preparing stations for the n Education
High school diploma
Siatech charter high school - Oceanside, CA
August 2021 to June 2022
Skills
• Host/Hostess
• Home Care
• Meal Preparation
• Medication Administration
• Restaurant Experience
• Vital Signs
• Busser
• Front desk
• Customer service
• Dementia care
• Memory care
• Guest services
• Phone etiquette
• Office experience
• EMR systems
• HIPAA
• Insurance verification
• Care plans
Certifications and Licenses
Home Care Aide Certification
CNA
August 2023 to August 2038
CPR Certification
February 2023 to June 2039
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