Technical Support Project Manager

CONDE ABOU

French-English Technical Support

Advisor II

Over 4 years in the Customer Service, interfacing

with customers via inbound calls outbound calls

or through the Internet depending upon client

requirements.

-Router-Modem-Digital Home Phone-

Landline-Email-VoiceMail-TV-CCTV .

Cables and DSL services

Email : **********@*****.***

Phone : 215-***-****

Residence: USA

7235 French Road

Sacremento,CA 95828 13B

Condeness Statesman:

Skype/Twitter/LinkedIn

SKILLS

Management

Internet services

Marketing

Decision Making

English teacher

Teamwork

Website Designing

Communication

MS-Office: Word,Excel

PowerPoint,Photoshop

CoralDraw,Outlook

VIP Driving

WORK EXPERIENCE

A-CONCENTRIX

Company: Primus Canada

2020-2023

Title: Bilingual Technical Support Advisor II

Clients from:

PRIMUS-BELL CANADA-ROGER-VIDEOTRON-

TELUS-SHAW-COGECO-COSTCO FOR CABLES

AS WELL AS DSL INTERNET

Project Manager

2- DAA Construction Company

November 2015-2019 Conakry, Guinea

Project Name: Guinea MTN 2015

Civil Work Project (49 &40 Sites Building)

-Client: GUINEA MTN

-Contractor: ZTE Corporation

3-COMPANY: CHAPEL WOOD NIGERIA

Duration: 5 Months

-Title: Country Rep/Project Manager

-Project Name: Guinea MTN 2015 Civil Work Project

Client: GUINEA MTN

-Contractor: ZTE Corporation

-

RESUME

EDUCATIONAL QUALIFICATION

Board

University

Field of Study Passing

Years

ISSEG

GUINEA

English

Teaching/business

2008-

2012

SKY-BRAND

SCHOOL

NIGERIA

Project

Management

Institute

2012-

2014

SKY-BRAND

SCHOOL

NIGERIA

WebDevelopment

& Communication

2014

Primus

Canada

Technical Support

for internet

service

2020

LANGUAGE :

English (fluent)

French (fluent)

German (basic)

MEMBERSHIP

-Association for Project Management

(APM)

Contact this candidate