Customer Service Quality Control
Resume:
Luis AlonzoResume ~ Done
Luis Alonzo
Pomona, CA 91767
(909) 753. 3788
************@*****.***
Skills
Excellent interpersonal and client relations
Great customer service
Track orders and inventory
Utilize hand tools / warehouse equipment
Forklift experience and certified
Loading, unloading, merchandising
merchandise pickup/ selection
Basic electrical stereo system skills
Experience driver with clean driving record
Read maps & follow written / verbal directions
Cr ee ee
Experience
01/2023 - 07/2024
Downey Wholesale Corona, CA ~ Picker
Picked, packed, and prepared goods for shipping according to orders
Pulled orders and organized items on pallets
Inspected products for damage or defects and ensure they meet quality control standards
Maintained a clean and organized warehouse environment
Assisted with shipping and receiving, including verifying order accuracy
Followed supervisor instruction to ensure efficient operations
Safely operated warehouse forklifts, pallet jacks to move goods throughout warehouse
Drove large vehicles when requested
eocecee eee
01/1998 - 12/2018
Pacific Audio Alarm, Placencia, CA - /nstallation Manager
Installed car audio systems, according to customer preferences and technical specifications
Coordinated with installation team to ensure all work was completed efficiently
Wired, connected, and mounted audio components, such as speakers, amplifiers and head
units
e Measure and cut materials to fit specifications
e Asneeded trained others to perform installations
e Ensured installations meet quality and safety standards
Troubleshoot and resolved any sound or connection problems
Tested all audio equipment after installation to ensure proper functioning of all systems
e Drove Larger vehicles as required for relocating
Education
Secondary Federal #5, Mexico - Highschool Diploma
Certifications
e Forklift(Sit- Down) expires in 2026
(4 Q a
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