Warehouse Associate Customer Service
Resume:
Ramel Robinson-Brown
Greenville, NC *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Specialty 1
Wayne-Sanderson Farms-Kinston, NC
December 2023 to September 2024
I work on a line hanging up chicken off a conveyor belt to be debone and then packaged then wrapped to be shipped out for sale.
Warehouse Associate
HERBL Distribution Solutions-Goleta, CA
March 2021 to January 2023
I worked 2nd shift receiving inbound shipment to be separated and then split with sister warehouse. I would separate get counts on all items and do compliance checks for all products. after we split the items on pallets i would then shrink wrap the pallets to be put on the delivery truck were i help load using a pallet jack. Then i would put up the left over items on racks to be picked later for first shift in the morning for dispensary orders. Also make labels for all the products and label each one before put away with RS device.
Assembler 2
Kirby Morgan Dive Systems Inc-Santa Maria, CA
April 2018 to February 2020
I make deep sea diving helmets for a manufacturer for divers. I put all parts and screws together on helmet shells with the small parts kits that we make there as well. Following all paper procedures that are given to me for all of the different helmets that we make. After i'am done building the helmets i then take them to a flow bench were i water test the helmets to make sure there is no leaking and that the regulators are working properly so the divers can breath correctly under water. After testing i then put all other finishing parts on and stickers with warranty card on to helmet. After iam all done the QA department comes and double checks all of the work to make sure everything is done to the right procedure to be shipped to customers.
Customer Service/Sales
AutoZone-Walterboro, SC
April 2017 to July 2017
Help customers with picking the right parts for their cars also giving advice on different options they have. I would also work the cash register.
Feild worker
Sin que non vineyards-Los Alamos, CA
October 2015 to December 2015
Maintain the grapes by trimming off extra leaves and tying Vines to wires Stocker/ packer
Alpo-Guadalupe, CA
June 2014 to August 2015
I would stock boxes of fruit and vegetables on a pallet to be loaded on to a truck. Also I would help put vegetables into packages to be stacked onto pallets. Stock room clerk
VOLT-Santa Maria, CA
July 2013 to April 2014
Responsibilities
I would receive a list of different parts with the amount needed and location to pull from sometimes if parts were not in the right location i would have to log in to a computer to check for other possible locations and quantities. After i gather all correct parts and quantities then i would have to bag each different part separately so no parts would get damaged. Then i would have to log back onto the computer to show that all parts were taken with correct amounts so the system will have correct amounts and quantities. Then print all sales orders and place in different bags with different labels with correct parts and amounts to be sent to production line.
Accomplishments
The impact i had was being able to work fast and get the sales orders done with no mistakes helping my team complete ower work for the day faster.
Skills Used
Computer skills, verbal skills, picking and packing skills, stocking skills. Unloader/Loader
Citi Staff Solutions-Compton, CA
February 2013 to April 2014
Responsibilities
Unload freight on pallets using pallet jack, count and verify that all boxes have correct address on each before taking them to scale to be reweighed. Once reweighed then take freight to next truck to be loaded on to be shipped to the next designated state.
Accomplishments
My impact so far is helping freight move faster so more work can be done for more customers. Also making sure all freight goes to right designation on time. Skills Used
Basic math, Reading, Writing, Stacking, loading and unloading,pallet jack usage and team work Assembler/trimmer
Apple One-Santa Barbara, CA
June 2012 to May 2013
Responsibilities
Utilize microscope in the production of various types of medical catheters,to remove/trim silicone excess. Assemble all products per work order specifications.Wash assembled product in alcohol bath solution. Assist coworkers in packing line as needed.Adhere to clean room rules at all times. Learned to work with speed and accuracy.
Accomplishments
My impact at the job was making the coworkers i worked with a better team by doing my job the right way with speed and accuracy and helping out others when needed. Skills Used
Microscope skills,trimming skills,packaging skills,assembly skills. Fry Cook
Bojangles-Walterboro, SC
October 2011 to January 2012
Responsibilities
Became skilled at preparing/cooking all menu items within a short period of time of employment.Maintain sanitation,health,and safety standards in work areas. Clean food preparation areas,cooking surfaces,and utensils.Operate large-volume cooking equipment such as grills,deep-fat fryers,or griddles. Verify that prepared food meets requirements for quality and quantity.Read food order slips or receive verbal instructions as to food required by patron,and prepare and cook food according to instructions. Cook and package batches of food,such as fries and fried chicken,which are prepared to order or kept warm until sold. Cook the exact number of items ordered by each customer,working on several different orders simultaneously.
Accomplishments
Making work easier for coworkers by learning as much as i could so i could help out where needed by managers when ever they needed me. Also being a team player and leader by getting things done before and on time.
Skills Used
Fry cook skills,safety and health skills,food preparation skills,customer service skills,ordering skills. Customer Service Representative
ACS-Raleigh, NC
October 2010 to November 2011
Responsibilities
Answering incoming calls from medical representatives,and answer questions regarding medical insurance policy coverage for procedures/treatments. Utilize computer system to verify policy holder information to ensure confidentiality. Enter pertinent information covered during telephone conversation with medical representative.Quickly gained skills in operating company computer system.Review insurance policy to determine coverage.
Accomplishments
Helping customers and nurses out by telling them what policy they had and what they had coverage for to have a better doctor visit.
Skills Used
basic computer skills,customer service skills,
Education
n/a in General education
Collenton County High - Walterboro, SC
2002 to 2005
Skills
• Basic Math
• Quality Inspection
• Laboratory Experience
• Assembly
• Microscopy
• Sales
• Customer service
• Computer literacy
• Retail sales
• English
• Food Production
• Warehouse Experience
• Microsoft Word
• Freight Experience
• Blueprint Reading
• Quality Assurance
• Materials Handling
• Quality Control
• Manufacturing
• Pallet Jack
• Organizational Skills
• Research
• Microsoft Excel
• Google Suite
• Google Suite
• Google Suite
• Google Suite
• Microsoft Office
• Painting
Certifications and Licenses
Pallet Jack Certification
Assessments
Work motivation — Proficient
January 2021
Level of motivation and discipline applied toward work Full results: Proficient
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