Customer Service High School

Andrea Rone

*************@*****.***

EDUCATION Spelman College, Atlanta, GA

Candidate for Bachelor of Science Degree, May 2021 Major: Biology

GPA: 3.10 (4.0 scale)

Daytona State College, Daytona Beach, FL

Associate of Art Degree, May 2015-2018

GPA: 3.72

New Smyrna Beach High School, New Smyrna Beach, FL Graduation Date: June 2018

GPA 4.04 unweighted Class Rank: Top 10%

WORK Gilt Nightclub Orlando, FL

EXPERIENCE Server/Bottle girl April 2020- March 2021

· Promoted club events

· Booked tables and sold alcohol

Georgia World Congress Center Atlanta, GA

Server October 2018-March 2020

· Handle exchanges and refunds in a quick, efficient manner.

· Maintain accurate cash

· Keep check out area clean and orderly

· Serve guest food

Tropical Smoothie Cafe Port Orange, FL

Server/Cashier February 2018 – June 2018

· Greeted customers as they arrive in the store and provide them with information regarding products

· Received payment by cash, check, credit cards, vouchers, or automatic debits.

· Served customers their meals

Fingerlickin BBQ & Wings

New Smyrna Beach, FL

Server/Cashier March 2016 – February 2018

· Served customers by taking orders and providing

excellent customer service

· Trained new employees on cash register system and customer service skills

· Prepared sandwiches upon request

· Served customers their meals and provided refills. HONORS Summa Cum Laude (2018), AKA Sorority Incorporated Gamma Mu Omega Chapter & A Wish Inc. 2018 Debutante Cotillion Participant (2018),National Honor Society

(2016-2018), Dean’s List (2015-2018)

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