Customer Service Representative

Karen Forcum

Reno, NV *****

************@*****.***

+1-775-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CNA - Certified Nursing Assistant

Dunham trust company-Reno, NV

May 2020 to February 2023

I took care of an elderly couple, gives their Bath, fed them in their breakfast and their medication. I am CPR certified,

Medical Coder/Biller

Trident University International-Cypress, CA

August 2021 to July 2022

I finished school, on July 14th, 2022, Got my certificate and my grade point average is 3.0 Receptionist

United Nissan Reno-Reno, NV

February 2020 to June 2022

Made employee of the month for March 2022 for going above and beyond in my job. Call Center Customer Service Representative

One contact-Reno, NV

April 2017 to December 2020

I work as a customer service representative I answer phone calls for the people that have a Wells Fargo bank account answer the questions and resolve any problems they have and transferred them to the correct department if they need it. Also scanned RO's Customer Service Representative

Walmart-Reno, NV

December 2010 to February 2016

I was a cashier and then I became a customer service Accounting Clerk

Sak-n-Save-Reno, NV

May 2000 to July 2005

I was taught to for do the store total of all of the amount that the store made put a spreadsheet. I was also a cashier and in the morning. I opened it all the books. I counted hundred dollars on the registers. Education

High school diploma or GED in General Studies

Washinton Sr. High - Washington, MO

May 1979 to May 1982

Skills

• Cold Calling

• Upselling

• Customer Service (10+ years)

• Typing (10+ years)

• Bookkeeping (10+ years)

• Clerical experience

• QuickBooks (10+ years)

• Accounts Payable

• Payroll

• General Ledger Accounting (10+ years)

• Cash handling (10+ years)

• Care plans

• Caregiving (10+ years)

• Medical Coding (3 years)

• Medical Billing (3 years)

• Management

• ICD-10 (3 years)

• CPT Coding (3 years)

• Insurance verification

• ICD-9 (3 years)

• Data entry

• Customer service

• Front desk

• Cash register

• Clerical experience

• Medical coding

• HIPAA

• Hospital experience

• Hotel experience

• Payroll

• Supervising experience

• Guest services

• General ledger accounting

• Grocery store

• Microsoft Office

• Microsoft Excel

• Retail sales

• Long term care

• ICD coding

• Accounts payable

• Windows

• Medical records

• Phone etiquette

• Customer support

• Vital signs

• Leadership

• Childcare

Certifications and Licenses

Medical Coding Certification

Medical Billing Certification

February 2020 to December 2028

Driver's License

BLS Certification

CNA

May 2023 to August 2027

CPR Certification

Contact this candidate