Office Assistant Property Manager

R H ON N A D OU GL AS - WEST

T E N A N T S E R V I C E S A D M I N I S T R A T O R

**** ******** ******** *****

Brooklyn Park, MN 55443 763-***-**** *********@*****.***

Resourceful, personable, and accomplished office assistant with extensive office operations experience. Flexible and hardworking self-starter who can handle high call volume while managing in- person inquiries from clients and colleagues.

K E Y S K I L L S — EX P ER I EN C E

Excellent attention to detail

Works effectively under

pressure

Experienced in working with

confidential information

Strong interpersonal skills

Resourceful and results-

oriented

P R O G R A M S —

Microsoft Office Suite

including Excel

YARDI

S2 Security Access

MRI Angus System

September 2018-present

Tenant Services Administrator/Manager 3 • Shorenstein Realty Services

Management of accounts payable and receivable

Assisting Property Accountant with Month/Quarterly/Year- End Closing

Preparing & verifying monthly Tenant Chargeback

Statements

Preparation of Tenant Service Requests (TSR’s) including prioritization and follow-through of requests for building access

Preparation of accurate and timely correspondence to tenants and vendors

Effective coordination of relationships with vendors and monitor vendor performance

Performing daily inspections of building

Coordination of work orders for accurate and timely completion

Responsible for building when PM & APM are unavailable July 2016-September 2018

Tenant Services Coordinator • Shorenstein Realty Services

Responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues

Performed administrative functions relating to the daily operation of the property

Provided administrative and project support to the property manager and assistant property manager

Planned employee luncheons and tenant events, i.e. blood drives, Holiday Wish Tree programs

August 2017 – Present

Tenant Services Administrator – Shorenstein Realty Services July 2017-present PT

Reception and Office Management • Andrew Residence January 2022-present

Polling Judge • Brooklyn Park Hennepin County

November 1996-September 2015

Office Administrator • Meyers Printing

August 1998 to December 2017

Independent Travel Agent • Carrousel Travel

January 1994 to August 1997

Travel Agent • Uniglobe Travel

September 2018, April 2019

BOMA Young Professionals – Minneapolis, MN

Architectural design, building systems, assistant management, and construction management processes

March 2016

Rasmussen Business College – Brooklyn Park, MN

Certificate: Human Resource Generalist Business Certificate March 2016

University of Minnesota College of Continuing Education Courses on employee benefit practices, staffing and recruitment, employee compensation, investigations and documentation, employee and labor relations and onboarding programs April 1985

McConnell Travel School – Minneapolis, MN

Certificate: Airline and Hospitality – Completed April 1985 EX P ER I EN C E

E DUC A T I O N

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