Scrum Master Quality Assurance

Juliana Akinfenwa

Hanover, MD 240-***-**** *******.*********@*****.***

www.linkedin.com/in/juliana-akinfenwa-b157301b0

Profile

Skilled, Scrum Master with 8 years’ experience in heterogeneous environments within Telecoms and Fintech running cloud implementations (AWS/GCP) for SDLC between SysOps and Engineering. Adept at leveraging superior analytical thinking skills to help teams prioritize tasks and identify technical gaps to provide timely resolution for cross-dependencies and prioritization. Managed third party vendors onboarding, assessment of Infrastructure, Architecture, Network, and security environments (Crowdstrike, Splunk and McAfee). Agile Practitioner, with a proven track record of leading successful Agile teams through complex projects. Skilled in communication, problem-solving, and strategy development, driving efficient project delivery and fostering team collaboration using agile frameworks - SAFe, Lean Kanban, TDD, XP, Scrum and Lean Agile Practices. Excellent communicator able to maintain effective working relationships in cross-functional teams with senior stakeholders. Team collaboration leader and catalyst able to coach and inspire team morale, inclusion and belonging. Expert at conflict resolution in agile environments.

Education

National Open University 05/2021 – Ongoing

Bachelor of Arts: English Literature

Certifications:

·Certified Scrum Master (CSM) - International Scrum Institute

·Certification ID: 948***********

·PMP Certification - In Progress

Core Competencies

·Waterfall Agile Scrum Lean Kanban XP SAFe

·Agile Coach Program Management Project Management Strategic Planning Process Documentation

·Data Quality Management Monitoring and Evaluation Business Analysis

·Coaching Mentoring Training Survey Estimation Velocity Capacity Planning Metrics

·Time Management Forecasting Risk Definition of Done Definition of Ready Project Charter

·Prioritizing Multitasking Process Improvement Project Budget Project Status Reporting Quality Assurance

·TOOLS

·Power BI, Microsoft Office Word, Excel, PowerPoint, Microsoft Project, OneNote, Jira, Rally, Version One, Google Meet, Skype, Confluence, Slack, Zoom, MS Teams, Azure DevOps, SharePoint,, Spreadsheet, Mural and Canvas.

Work Experience

Agile Scrum Master Verizon Enterprise - Alpharetta, GA March 2020 – Date

·Facilitated Daily Standup Call, Sprint Planning, Sprint Review/Demo and Retrospective.

·Acted as an escalation point for project teams, resolving issues promptly and maintaining project momentum.

·Maintained tools and dashboards to track commitments, improving delivery goal achievement by 20%.

·Trained new team members and transition teams to Agile framework with Scrum to enhance team skill levels.

·Facilitated project work for multiple teams, ensuring efficient progress and timely delivery.

·Provided technical support as needed to enhance program performance and outcomes, that is required for on-going monitoring and reporting.

·Identified and deployed necessary resources, by reducing project completion time.

·Identified risks and provided appropriate mitigation strategies.

·Ensured projects met milestones, objectives, and stayed within the anticipated timelines and budget.

·Created and maintained communication documents, prepared project charter to capture scope, goal, and milestones for projects.

Scrum Master Copart Inc, Baltimore, MD February 2018 - March 2020

·Collaborated with stakeholders to prioritize backlogs and ensure alignment with business objectives.

·Mentored team members on Agile principles and best practices, improving overall team morale and engagement.

·Led multiple cross-functional teams in adopting Agile practices, resulting in increase in productivity.

·Promoted continuous improvement and helped teams increase productivity and foster innovation.

·Proficiently organized, and facilitated daily scrum, sprint reviews, retrospectives, sprint-release planning.

·Initiated project planning, including goal setting, strategy development, staffing, scheduling, risk identification, resource allocation, and deliverable creation to meet business needs.

·Conducted training sessions on Agile Methodologies for new team members, accelerating their onboarding process.

·Developed high-level business requirements and cost estimates for projects to assess project justification.

·Managed end-to-end software development projects using Scrum framework, leading to reduction in project timelines.

·Established standards and procedures for project reporting and documentation.

Scrum Master Project Manager Access Bank - Lagos January 2016 - February 2018

·Managed project risks and interfaced with vendors for programs within our direct control.

·Implemented Kanban boards and facilitated daily stand-ups, sprint planning, and retrospectives to enhance team communication and transparency.

·Conducted risk assessments and implemented mitigation strategies to minimize project risk.

·Monitored and tracked project progress and performance against project plans, reporting status to project stakeholders through structured communication.

·Ensured that all Scrum events took place and were positive, productive, and kept within the timebox.

·Established empirical product planning for a complex environment.

·Facilitated stakeholder collaboration as requested or needed.

·Led, trained, and coached the organization in Scrum adoption by helping employees and stakeholders understand and instill an empirical approach for complex work.

·Tracked, collected, and analyzed team performance using metrics (burn down, releases, capacity and velocity).

·Reviewed and modified schedules and plans based on status reports prepared by the project owner.

·Implemented Kanban boards and facilitated daily stand-ups, sprint planning, and retrospectives to enhance team communication and transparency.

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