High School Electrical System

Denim Jaron Hightower

***************@*****.*** 954-***-**** Pompano Beach, FL 33060

SUMMARY OF SKILLS

AC/DC electrical system installment

Electrical components / wire by color

Forklift certified

Excellent written and oral communication skills

HVAC TECH in training

OSHA standards

Microsoft Office

Computer skills

Leadership

EDUCATION

Atlantic Technical College, Coconut Creek, FL

In Progress, HVAC

Blanche Ely Highschool, Pompano Beach, FL

High School Diploma, June 2023

GPA: 3.50/4.00

EXPERIENCE

Teleperformance, Pompano Beach, FL

CSR, January 2023 - August 2024

Handling high volume customer calls

Resolving Issues in a timely fashion

Submitting Reports back to management regarding ongoing issues

Creating reports for analyzing issues unresolved

Handles escalated calls

Assisting Customers with banking issues

Assuring Employees completes assigned task

Monitoring Employees for task completion

Working extended hours to assure deadlines are met

Meeting with Management to go over issues within the department

Walmart, Plantation, FL

Electronic Associate, February 2021 - June 2022

Cashiering

Retail Management (Assure products were ordered and in stock)

Resolving issues with Customers Relations

Restocking Items when reorders arrives

Assisting customers as needed in different area of the store

Answering Phone calls in the electronic section

Reorganizing the department at management request

OSHA training

Publix, Pompano Beach, FL

CSR, October 2018 - April 2020

Cashiering

Bagging customer groceries

Stocking as needed

Assisting in the warehouse when delivery arrives

Special projects from management for display

Assisting customers when need

Cleaning shelves, floors, etc. as directed by management

Applying my skill in all areas of the store departments

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