Customer Service Quality Assurance
Resume:
Arlette Bobadilla
Customer service Dedham, MA ***26 **********@*****.***
Work Experience
Waitress
McCormick and Schmicks - Boston, MA December 2015 to June 201
Greeting Customers, Taking Orders, Serving Food and Drinks, Explaining Specials, Checking for Dietary Restrictions, Refilling Drinks, Clearing Tables, Taking Payments, Providing Excellent Customer Service, Handling Complaints, Coordinating with Kitchen Staff, Collaborating with Other Staff, Setting Up and Cleaning, Memorizing Menu Items, Time Management, Knowledge of Restaurant Policies, Upselling, Handling Cash and Payments, Continuous Learning, Flexibility
Customer service
New Shelby ST Auto Body Inc - Boston, MA
June 2016 to June 2016
East Boston, MA
Experience:
Greeting and Assisting Customers, Appointment Scheduling, Documentation, Cost Estimates,Communication,Billing and Payments, Quality Assurance, Customer Concerns, Parts Ordering,Customer Education, Follow-Up, Safety, Training, Team Collaboration, Problem-Solving, Confidentiality
Abercrombie & Fitch
Abercrombie & Fitch - Boston, MA
January 2013 to March 2016
Folding clothes
Cashier
Customer service
Bookkeeper- Customer service
JC Autobody Inc - Boston, MA
April 2014 to April 2014
East Boston, MA
Hostess/Server
Fire and Ice Bar and Grill - Boston, MA October 2011 to October 2012
Assistant Manager, cashier
CTOWN Supermarkets - New York, NY
January 2010 to January 2011
Education
High school diploma in Information Technology
Attending Junior College Student BA in Biology at Curry College Graduation year: May 2025
Skills
•MICROSOFT OFFICE (Less than 1 year)
•MS OFFICE (Less than 1 year)
•Proficient in both Spanish and English
Additional Information
SOFTWARE SKILLS:
Microsoft office, Quick-books, office equipment familiar
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