Delivery Driver Customer Service

PROFESSIONAL SUMMARY

Personable professional with exemplary customer service skills.

Knowledgeable in tackling issues and concerns with poise. Committed to ensuring customer satisfaction by utilizing best practices and adept at exploring different solutions to address customer needs effectively. WORK HISTORY

TRIP Agent, 07/2024 to 08/2024

Metro Transit - Minneapolis

Armed Security Officer, 05/2024 to 07/2024

Paraxdox Security - Minneapolis

Operations Manager, 12/2023 to 05/2024

Paradox Security - Edina

Delivery Driver, 02/2022 to 10/2023

Daniels Health - Shakopee

FedEx Delivery Driver, 02/2021 to 02/2022

GRAY GLOVE DELIVERY, LLC - Roseville

Security Guard, 03/2021 to 06/2021

Bel Com Security - Bloomington

Shift Leader, 07/2019 to 02/2021

Leeann Chin, Inc. - Maple Grove

CONTACT

Address: Minneapolis, MN 55423

Phone: 612-***-****

Email: *******@*****.***

SKILLS

JON TURNER

Welcome customers aboard, provide transit information, ensure all customers have valid fares, perform first aid and contact emergency responders when needed.

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• Worked at the Bremer bank located at the high Lake shopping center. Oversaw day to day operations, maintained client relationships, enforced company policy, handled hiring process, and covered customer sites as needed.

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• Serviced customer's medical waste and hazardous waste.

• Made deliveries for FedEx Freight as a contractor. Screened customers for COVID-19 and provided security at the Apple Stores in Twin Cities.

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Served guest meals, cleaned dining room, cooked in kitchen, opened and closed restaurant.

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• Operations

• Management

• Customer Service

• Sales

• Leadership

• Supervising experience

• Security

• Shift management

• Interviewing

• Conflict management

• Human Resources

• Store management

• Crew management

• Retail sales

• Guest services

Operations Director, 11/2018 to 06/2019

Chick-fil-A - Saint Louis Park

Assistant Grocery Manager/Key Manager, 12/2017 to 11/2018 Fresh Thyme Farmers Market - Savage

Temp., 08/2017 to 12/2017

STS Staffing - Golden Valley

Route Sale Manager, 08/2016 to 08/2017

Al's Coffee - Golden Valley

RA4, 02/2015 to 08/2016

CarMax - Brooklyn Park

Assistant Property Manager & Leasing Agent, 03/2012 to 09/2014 Steven Scott Management - Eden Prairie

EDUCATION

High School, 06/1999

Thomas Jefferson High School - Bloomington, MN

CERTIFICATIONS

PERSONAL INFORMATION

Work Permit: Authorized to work in the US for any employer Ensured operational excellence, oversaw and developed leadership, handled operational, financial, and HR responsibilities.

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Assisted in monitoring costs, managed staff, ensured cleanliness, and responded to customer inquiries.

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• Worked as a contractor for Lyman Siding and Roofing. Delivered pop, coffee, snacks and water to customers across the Twin Cities.

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Managed areas as part of a Cosmetic Detail Line, monitored quality, executed training plans, and problem solved production barriers.

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Worked with residents and staff, created purchase orders, fulfilled administrative duties, processed rents, and provided customer service.

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• Driver's License, 11/01/21 to 11/30/25, W743-284-966-414

• Guard Card, 01/01/24 to 01/31/25, Level 1-3 guard cards

• Permit to Carry, 02/01/24 to 02/28/27, #24001222

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