Front Desk Customer Experience
Resume:
Tiahanna Edwards
Speedy and Efficient Providing A+ Customer Experience
Snellville, GA 30078
***************@*****.***
Willing to relocate to: Stone Mountain, GA - Atlanta, GA - Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Belmont Senior Living - Johns Creek, GA
June 2023 to Present
Provide the best service to our residents and guest in the front area. I am the face of the company when you walk in the door. Answer and screen calls. Help guest also check in and out of visits. Survey Caller
Dynata - Georgia
July 2022 to May 2023
Made outbound calls to conduct surveys.
Picker/Packer
Amazon fullfillment center - Stone Mountain, GA
September 2022 to March 2023
Sort package for shipping
Call Center Representative
CORPORATE TEMPS - Norcross, GA
June 2022 to July 2022
Worked in Gwinnett voters building and answered inbound calls and place outbound call to citizens to inform them or guide them through elections.
PCA Personal Care Assistant
Affordable Medical Resources - Norcross, GA
November 2021 to June 2022
I personally care for a quadriplegic. I bathe him and dress him and Lift him from his bed to his chair. I go anywhere he wants to go or needs to go. Try my best to make his life as easy as it can get for him. Resident Assistant
The Retreat at Loganville - Loganville, GA
December 2021 to February 2022
Kept the daily track of the residents. Check temperatures, woke them up took them to the bathroom and help them get in bed. We served them breakfast and lunch. Child Care Assistant
Sunshine Day Care - Belleville, NJ
September 2020 to January 2022
Supervision of infants and toddlers.
Caregiver
MediCrest Home Care - Norcross, GA
August 2021 to September 2021
In home caretaker. I would get a case and take care of the patient did whatever they needed to be done clothed,fed,cleaned and bathed. Develop really good relationships with my patients. Education
High school diploma
Belleville High School - Belleville, NJ
September 2017 to June 2021
Skills
• Leadership Experience
• Restaurant Experience
• Customer Service (6 years)
• Guest Services (1 year)
• Guest Relations Experience (1 year)
• Organizational Skills
• Caregiving (4 years)
• Senior Care
• Meal Preparation
• Hospitality
• Conflict management
• Childcare
Certifications and Licenses
First Aid Certification
November 2021 to November 2023
Fire Safety Certification
November 2021 to November 2024
CPR Certification
November 2021 to November 2023
Additional Information
I am ServSafe Certified.
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