Customer Service Delivery Driver
Resume:
Wali Sharif
Irvine, CA *****
************@*****.***
Highly accomplished professional delivery driver with a stellar record in driving sales, customer service excellence, and less than 1 year of team leadership experience. A result-driven expert dedicated to optimizing team performance and ensuring unparalleled customer satisfaction. Elevate your team with my proven ability to boost sales and deliver exceptional service.. Work Experience
Delivery Driver
Stinger Logistics, Inc. - Irvine, CA
October 2023 to Present
• Strategically organized and routed deliveries for optimal efficiency in designated areas.
• Adhered to product handling standards while managing merchandise with precision.
• Professionally addressed customer service complaints, ensuring trust and fostering company loyalty.
• Provided knowledgeable responses to customer inquiries about shipments.
• Safely loaded trucks, securing merchandise to prevent damage during transportation. Shift Supervisor
Fletcher Jones Automotive Group - Newport Beach, CA August 2023 to October 2023
• Managing rental agreement contracts and closing out transactions.
• Conducting thorough vehicle inspections for quality assurance.
• Delivering exceptional customer service.
• Leading and training team members to ensure seamless operations. Valet Driver
TUTTLE CLICK AUTOMOTIVE GROUP - Irvine, CA
April 2022 to August 2023
• Executed efficient drop-off and pick-up services for customer vehicles.
• Managed the process of rental document agreements, ensuring accuracy.
• Delivered exceptional customer service.
• Completed dealership documents with meticulous attention to detail. Education
Associate of Arts in Business Management
Irvine Valley College - Irvine, CA
January 2021
High school diploma or GED
Bachelor's degree
Skills
• Error identification
• Collecting information
• Filing and data archiving
• Proficient in Excel Spreadsheet
• Verifying data accuracy
• Customer service-oriented
• Data Entry
• Strong problem solver
• Excellent communication skills
• Data entry documentation
• Microsoft
• Office manager experience
• Personal assistant experience
• Account Management
• CRM Software
• Microsoft Powerpoint
• Valet Parking
• Delivery Driver Experience
• Dealership experience
• Customer service
• Sales
• Guest services
• Auto service management
• Mobile devices
• Leadership
• Cash register
• Typing
• Supervising experience
• Driving
• Account management
• Shift management
• Data collection
• Google Docs
• Cash handling
• Porter experience
• Hospitality
• Communication skills
• Retail sales
• Organizational skills
• Computer operation
• Management
• Heavy lifting
• English
• Computer skills
• Office experience
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Customer relationship management
Certifications and Licenses
Driver's License
January 2015 to January 2024
Non-CDL Class C
January 2015 to January 2024
Chauffeur's Permit
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