Food Services Customer Service

Shawn McBurney (Irish)

Mobile Phone: 480-***-****

E-mail: **********@*****.***

OBJECTIVE

I have an extensive background in customer service operations, sales, marketing, promotions, and costs control. I have worked with ALOHA, MICROS, and Clover POS systems. I always bring a smile and enthusiasm to work. I pride myself on my communication skills with my fellow employees and guests. My personal objective has always been to work hard and strive to be the best I can be not only in the workplace but in my personal life as well. The knowledge and experience I bring to this position will be an asset to the company as well as a positive opportunity for me to advance my bartending skills. Born, and raised in Arizona, I have worked in Chandler throughout my career; I have accumulated an extremely loyal base of regulars and followers.

WORK EXPERIENCE

Bar Manager/Bartender

2-2016 - 2-2020

The Wild Vine Uncorked Chandler, AZ

Restaurant/Food Services

Very high volume wine bar with over 60 different brands of wine, 14 beer taps, and my own cocktail menu. Responsible for all wine, beer, and liquor inventory and sales. Recruited by owner, Kim Reubens, I helped open the restaurant doing all wine, beer, and liquor ordering to keep us on budget. Created an awesome group of regulars and followers.

Bartender

3-2013 - 2-2016

The Perch Brewery Chandler Az

Restaurant/Food Services

Responsible for keeping the upstairs outside bar clean as well as coming up with a daily par and inventory system making it easier for end of week inventory. Gained beer knowledge while helping brewmaster Andrew Bauman whenever possible.

Bar-Manager / Bartender

2-2008 - 10-2013

D.Vine Wine Bar and Bistro Chandler Az

Restaurant/Food Services

In charge of weekly inventory along with coming up with all craft cocktail menus. Became very involved with implementing new craft cocktail ideas. Always took advantage of teaching and showings from our vendors.

Bar Manager

7-2006 - 10-2007

Maloneys On Campus Tempe, AZ

Restaurant/Food Services

Very high volume college bar with a traditional corner bar feel. Responsible for all liquor ordering and inventory, along with weekly sales and budget reports for the bar. Other responsibilities included hiring and training new employees, and implementing all in-house promotions.

Bartender/Bar Manager

7-2001 - 6-2006

Redfish Restaurant Chandler, AZ

Restaurant/Food Services

Responsible for weekly and monthly sales reports and inventory, training new bartenders, and working with FOH manager on projects to increase sales during slow nights by hiring DJ’s for the bar area, and all Mardi Gras celebrations.

Bar Manager/MIT/Bartender

1-1997 - 9/2000

Copelands of New Orleans Chandler, AZ

Restaurant/Food Services

Manager-In-Training responsibilities included training all new bartenders and being a trainer of new personnel for future store openings. Became familiar with weekly and sales reports and inventory.

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