Customer Service Office Assistant
Resume:
Tiffanye Young
*************@*****.***
Oakland, Ca
Objective
Seeking employment where I am able to use my expertise in clerical skills, inventory management, organizational skills, ability to prioritize, customer service skills, and ability to work autonomously in an office setting.
Summary of Qualifications
Proficient in Microsoft Word, Word 2010, Excel, PowerPoint, and Google Docs. Experience with multi-line phone systems, fielding and directing incoming phone calls, office assistant, operating office machines, such as photocopiers, scanners, facsimile machines voice systems and personal computers.
Work Experience
Certifix Live Scan Apr 2022 – Sep 2022 San Francisco, CA
Obtained fingerprints of individuals for use in verifying their verifying their identity against criminal history and immigration databases.
Communicated findings with supervisors, investigators, court officials, and various law enforcement personnel in person and in writing.
Performed quality assurance on documentation and fingerprints to ensure processing standards.
Verified authenticity of all documents, passports, identifications completing background checks.
San Francisco Dept. of Elections Feb 2022 – Mar 2022 San Francisco, CA
Monitored voter location, making sure voters paperwork was correct.
Handled voter check-in, verified registered voters on state wide computer system.
Knocked door to door to speak with potential voters to estimate support.
Set up poll before opening, maintained poll books, monitored use of poll equipment and issued ballots to voters.
Robert Half Mercy Retirement/Care Center Jan 2022 – Feb 2022 Oakland, CA
Kept patient appointments on schedule by notifying the provider of patient’s arrival; assessed service delivery compared to schedule, reminded provider of services delays.
Maintaining, updating and verifying all alternate resource data necessary for patient registration and for accurate billing.
Filed and maintained confidential client records while maintaining HIPAA standards.
Checking the status of COVID patients, temperature checking and using current PCR testing methods.
Education & Training
Salem High School (Graduate)
Computer Technology Program (Certificate of Completion) The Stride Center (Certificate of Completion)
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