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Customer Service Store Manager

Location:
Atlanta, GA
Posted:
October 10, 2024

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Resume:

Chiteka N. Dean

*** ******** ***

Jonesboro, GA *0238

Cell 404-***-****

OBJECTIVE:

To obtain a Management position with a prominent company with the potential for growth, and to allow for top performance in a challenging position. QUALIFICATION:

Assembler

HelloFresh (2021-Present)

● Provide support for the team by working safely

● Maintain good housekeeping practices

● Review incoming orders and follow through as schedule

● Provide support for the team by assisting my coworkers

● Follow the required guidelines and policies on the production floor

● Support the managers and supervisors by following their directions Janitorial Service (Part-time)

Kimco (2020-2021)

● Clean Office

● Clean Bathrooms and Breakroom

● Vacuum

Store Manager

Dress Code (2018 - 2020)

● Hire, train, schedule, and supervise a highly productive staff

● Expand seasonal merchandise lines to develop year-round sales

● Create sale promotions (in-store) resulting in a strong repeat business

● Prepare inventory projections maintains financial control of cash, credits, and daily deposits

● Provide guidance and high level of motivation

● Provide excellent customer service

● Help arrange style selections for shifting of shoes, and displays

● Provide the store with security by conducting individual and mandatory audits

● Worked with my assistants and sales team to improve the quality of store yearly and monthly goals

● I maintain the integrity of the company by wearing shoes and wearing the current style

● Improved sales by increasing the ADS, and UPT

Store Manager

Shoe Department Store (2013 -2018)

● Hire, train, schedule, and supervise a highly productive staff

● Expand seasonal merchandise lines to develop year-round sales

● Create sale promotions (in-store) resulting in a strong repeat business

● Prepare inventory projections maintains financial control of cash, credits, and daily deposits

● Provide guidance and high level of motivation

● Provide excellent customer service

● Help arrange style selections for shifting of shoes, and displays

● Provide the store with security by conducting individual and mandatory audits

● Worked with my assistants and sales team to improve the quality of store yearly and monthly goals

● I maintain the integrity of the company by wearing shoes and wearing the current style

● Improved sales by increasing the ADS, and UPT

Assistant Manager

Jamboree Kids Apparel (2012-2013)

● Hire, train, schedule, and supervise a highly productive staff

● Expand seasonal merchandise lines to develop year-round sales

● Create sale promotions (in-store) resulting in a strong repeat business

● Prepare inventory projections maintains financial control of cash, credits, and daily deposits

● Provide guidance and high level of motivation

● Provide excellent customer service

● Help arrange style selections for floor moves, displays, and manniquins

● Provide the store with security by conducting individual and mandatory audits

● Worked with my assistants and sales team to improve the quality of store yearly and monthly goals

● I maintain the integrity of the company by wearing shoes and wearing the current style

● Improved sales by increasing the ADS, and UPT

Perfume Mannia (2011-2012)

● Hire, train, schedule, and supervise a highly productive staff

● Expand seasonal merchandise lines to develop year-round sales

● Create sale promotions (in-store) resulting in a strong repeat business

● Prepare inventory projections maintains financial control of cash, credits, and daily deposits

● Provide guidance and high level of motivation

● Provide excellent customer service

● Help arrange style selections for floor moves, displays

● Provide the store with security by conducting individual and mandatory audits

● Worked with my assistants and sales team to improve the quality of store yearly and monthly goals

● I maintain the integrity of the company by wearing shoes and wearing the current style

● Improved sales by increasing the ADS, and UPT

Store Manager

DOTS (2007-2008)

● Hire, train, schedule, and supervise a highly productive staff

● Expand seasonal merchandise lines to develop year-round sales

● Create sale promotions (in-store) resulting in a strong repeat business

● Prepare inventory projections maintains financial control of cash, credits, and daily deposits

● Provide guidance and high level of motivation

● Provide excellent customer service

● Help arrange style selections for floor moves, displays, and mannequins

● Provide the store with security by conducting individual and mandatory audits

● Worked with my assistants and sales team to improve the quality of store yearly and monthly goals

● I maintain the integrity of the company by wearing shoes and wearing the current style

● Improved sales by increasing the ADS, and UPT

Max Rave (BCBG) Clothing Apparels (1996-2007)

● Hire, train, schedule, and supervise a highly productive staff

● Expand seasonal merchandise lines to develop year-round sales

● Create sale promotions (in-store) resulting in a strong repeat business

● Prepare inventory projections maintains financial control of cash, credits, and daily deposits

● Provide guidance and high level of motivation

● Provide excellent customer service

● Help arrange style selections for floor moves, displays, and mannequins

● Provide the store with security by conducting individual and mandatory audits

● Worked with my assistants and sales team to improve the quality of store yearly and monthly goals

● I maintain the integrity of the company by wearing shoes and wearing the current style

● Improved sales by increasing the ADS, and UPT

Line Server

S & S Cafeteria (1993-1995)

● Served on line

● Clean tables

● Customer Service

Sale Associate

Woolworth (1995-1996)

Operated cash register

Assisted customers with wardrobe selection

Abided by store rules and regulations

Help maintain a clean environment for customers and employees Put out merchandise when shipment was received

EDUCATION

Atlanta Area Tech ( Graduated 1995

Business Management

Therrell High School (Graduated 1992)

SKILLS

● Basic computer skills (microsoft word, Excel)

● Typing 35 wpm



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