Industrial Expeditor / Materials Specialist

SHERL TIDWELL

CONTACT

Email: *********@*****.***

Phone: 318-***-****

Haughton, LA 71037

Summary:

Well organized professional keeps inventories optimized and documentation current to maximize efficiency. Excellent communication, planning and problem-solving abilities developed over several years of related experience.

Skills:

Work order management.

Inventory control

Production control

Purchasing

Process facilitation

Document management

Experience:

Alloy Piping Products – Industrial Expeditor

Shreveport, LA - 10/2019 to current

Coordinated with warehouses to ensure that items are properly located in the correct areas prior to shipment.

Inspected quality assurance of products before they were shipped out to customers.

Verified purchase orders, invoices and packing slips for correctness.

Analyzed customer requirements, identified potential problems, and implemented solutions accordingly.

Reviewed customer specifications for each order and determined the most cost-effective production method.

Entered information into system to update status reports.

Managed movement of material and product through production.

Alloy Piping Products – Accounts Receivable Coordinator

Shreveport, LA – 10/2007 thru 10/2019

Analyzed customer accounts to identify and resolve discrepancies.

Provided administrative support to Accounts Receivable department staff members as needed.

Analyzed customer account trends to recommend improvements in the collection process.

Worked collaboratively with other departments such as Sales and Customer Service to resolved outstanding issues quickly.

Reviewed customer accounts and updated payment information as needed.

Reconciled customer statements against internal records to identify any discrepancies or errors.

Generated monthly financial statements for review by management team members.

Performed daily data entry of financial transactions into accounting software.

Investigated past due accounts and contacted customers to arrange payment plans when necessary.

8os Burger Bar – Restaurant Manager

Bossier City, LA – 05/2015 thru 07/2019

Oversaw the recruitment, hiring, onboarding, training, scheduling, and evaluation of employees.

Provided exceptional customer service by anticipating guest needs before they arise.

Supervised and trained staff in customer service, food handling and safety protocols.

Adhered to all health department regulations regarding food storage and preparation.

Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Resolved conflicts among employees in an effective manner.

Conducted weekly team meetings to discuss performance issues and provide feedback.

Managed day to day operations of restaurant, including scheduling, budgeting, and inventory control.

Assisted with kitchen preparation during peak times as needed.

Boomtown Casino & Hotel – Lead Auditor

Bossier City, LA – 05/2005 thru 10/2007

Developed audit plans to identify areas of risk and internal control weaknesses.

Identified potential fraud risks within the organization’s operations.

Trained inexperienced staff members on proper auditing techniques and procedures.

Prepared reports detailing findings from all completed audits including recommendations for corrective action plans.

Reviewed financial records and documents to assess accuracy, completeness, and conformance to applicable standards.

Ensured compliance with professional standards when conducting audits.

Participated in special investigations into alleged misconduct or irregularities in financial reporting or operations.

Boomtown Casino & Hotel – Food and Beverage Supervisor

Bossier City, LA – 06/1999 thru 02/2005

Investigated customer complaints promptly and took corrective action as needed.

Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees.

Managed scheduling of staff in accordance with budget constraints and labor laws.

Supervised cleaning activities at the end of each shift to maintain a sanitary environment.

Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.

Resolved customer requests promptly and in a professional manner.

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