Customer Service Event Planning
Resume:
Destiny
Jackson
Tempe, AZ *****
*****************@*****.***
Reservations Management
Dining area maintenance
Event Planning
Customer Service
Food Running
Table Setting
Table Bussing
Spanish
English
Proven in enhancing dining experiences at Fogo De Chao, I excel in reservations management and customer service, ensuring seamless operations. Skilled in event planning and dining area upkeep, I've significantly contributed to maintaining high service standards. My ability to foster customer relationships and efficiently manage dining logistics underscores my commitment to excellence in the hospitality sector.
Hostess/Assistant Food Runner
Fogo De Chao, Scottsdale, Arizona December 2023 - May 2024 Server and Busser
Beauty And Essex, Los Angeles, CA October 2021 - August 2023 Work History
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information. Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Backed up servers by checking on tables and retrieving items for guests. Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills, and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Balanced having multiple tables, making bar drinks and seating customers Implemented upselling items and encouraged customers and seating customers
Provided a great dining experienced by accommodating guest needs and limiting complaints
Arizona State University at Tempe, AZ
Bachelor of Science in Data Analyitcs Expected in May 2027 Education
Skills
Languages
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