Payroll Processing Manager

Jean M. Nordstrom

SUMMARY

Experienced and hands-on Payroll Consultant, including 20+ years managerial experience in complex and challenging environments

Consultant - upper management level past 10+ years

Consultant – individual contributor level – processing payroll for 500+ employees

Ability to step into challenging payroll situations, quickly analyze environment and implement payroll processing

Innovator – able to identify opportunities for reduction in staff and manual efforts

Public Company experience, including SOX Compliance (Splunk, Genentech, Visa)

Close and GL accounting in the payroll function

Experience with domestic and international Payroll

Experience with stock payrolls – RSU, ISO and ESPP

Equity Edge experience including stock and stock option exercises

Implementation and conversion of Payroll systems

Time and Attendance implementation – ADP and Paycom and Paylocity

American Payroll Association member for 20+ years

Global payroll application implementation/conversions

Audit and control oriented as evidenced by a career of accurate, timely and positive audits

Excellent communication and team building

Broad industry background, including tech, biotech, manufacturing, ecommerce, education and financial services

PROFESSIONAL EXPERIENCE

Professional Payroll Consultant Sept 2009 – Present

Clients:

Consultant – Senior Payroll Professional, Proof, Inc, Oct 2022 – Oct 2024

Developed Proof’s Payroll Department processes and procedures

Implemented best practices utilizing ADP Workforce Now

Reduced payroll processing by 60% within 7 months

Lead payroll conversion from Trinet PEO to ADP Workforce Now

Responsible for payroll conversion from ADP to Rippling

Responsible for payroll processing for 300+ employees paying weekly, biweekly and semi monthly

Consultant – Senior Payroll Manager, Solar Mosaic, Inc, July 2019 – June 2022

Responsible for payroll processing for 500+ domestic employees utilizing ADP Workforce Now Payroll Software

Developed payroll calendars for tracking and review semi-monthly payrolls

Documented payroll procedures for payroll processing, tax reconciliation and year end responsibilities

401k Administrator

Responsible for state and local tax registration for 20+ states

Streamline payroll processing

Implemented system and non-system controls to identify pre-processing errors

Lead payroll audits – all audits resulted in zero findings – due to strong controls

Responsible for W2 and W2c preparation and reconciliation

Consultant – Individual Contributor to Benefits, Lucid Motors, July 2021 – Feb 2022

Manager Open Enrollment for 2000 Lucid Motors employees

Facilitate benefit/payroll projects; QNEC, 401k, data collection and validation

Consultant – Senior Payroll Director, Splunk, Aug 2020 – July 2021

International Payroll mapping for Payroll Register and related GL Reports – conversion to EY

Automation of Canada and Brazil Payroll Processing – utilizing EY OGM

Consultant – payroll conversions

Consultant – Senior Payroll Manager, PACT pharma, April 2020 – Nov 2020

Responsible for payroll processing for 200+ domestic employees utilizing Paylocity Payroll Software

Documentation of payroll workflow processes

Create and Implement payroll standard operating procedures

Develop strategy for payroll department

Implement best practices – interfaces and automation of manual efforts and eliminate unnecessary steps

Scale payroll department to increase payroll capacity without adding time or FTE to payroll department

Consultant – Senior Payroll Manager, Zipline, Sept 2018 – June 2018

Responsible for payroll processing for 150+ domestic employees utilizing ADP Workforce Now Payroll Software

Documentation of payroll workflow processes

Implement best practices – interfaces and automation of manual efforts

Reconciliation of payroll liability accounts

Consultant – Payroll Director, LendUp, Aug 2018 – March 2020

Responsible for payroll processing for 200+ domestic employees utilizing Paylocity Payroll Software

Documentation of payroll workflow processes

Responsible for payroll frequency change from semi-monthly to bi-weekly

Responsible for registration of state required payroll taxes – both for company and employee

Lead automation of requirements for Form 1095c reporting

Consultant – Global Payroll Manager, Ank, Oct 2017 – Aug 2018

Responsible for payroll processing for 250+ domestic employees utilizing Paylocity Payroll Software

Documentation of payroll workflow processes

Implement best practices – interfaces and automation of manual efforts

Automation of General Ledger interface

Consultant – Global Payroll Manager, HotelTonight, Inc, May 2017 – Sept 2017

Responsible for payroll processing for 250+ US and International employees utilizing Ultipro Payroll Software

Documentation of payroll workflow processes

Research system configuration for efficiencies

Implement payroll controls for payroll processing

Implement payroll calendars for bi-weekly processing; quarter-end; year-end and W2

Document payroll desktop procedures

Analyze benefit accruals

Implement best practices – interfaces and automation of manual efforts

Consultant – Senior Manager, Global Payroll, Pandora, March 2017 – May 2017

Assumed Senior Manager, Global Payroll responsibilities in absence of Senior Payroll Manager

Manage Pandora Payroll – 2400 employees

Manage Ticketfly Payroll – 300 employees

Manage International Payroll – New Zealand, Australia, Korea and Canada – 200 employees

Manage stock payrolls – RSU, ISO and ESPP

Manage staff of 2

Recruit payroll staff

Identify and implement strategic Payroll Department Plan

Document all payroll processes – ADP Expert Pay, ADP Workforce Now and Workday

Develop comprehensive Payroll Schedule

Responsible for SOX compliance

Develop and implemented Payroll Cross Training Plan

Consultant – Payroll Manager/Operations, Mesosphere, July 2016 – Feb 2017

Establish Payroll Department for start-up

Develop and implement payroll best practices

Automate time and attendance

Automate GL processing

Automate GTL calculations

Develop process and procedures for HR and Payroll Departments

Implement new 401k vendor Fidelity for 250+ employees

Hands on processing of HR, Benefits and Payroll for 250+ employees utilizing Paylocity software

GL and payroll account reconciliations

Consultant – Payroll Management/Operations, LendingHome, Nov 2015 – Feb 2017

Develop/implement payroll department framework for growing startup

Implement best practices and procedures to aid company to scale

Evaluate systems to realize efficiencies and streamline processes

Hands on processing of payroll and benefits for 250+ salary and hourly employees

Implement time and attendance application - ADP

Performed GL and account reconciliation for benefit liability accounts

Initiated interface for stock option processing

Implemented payroll schedule and calendars for transparency and development of partnership with other areas

Consultant – Payroll Management/Operations, Bridge Housing Corporation, July 2013 – Nov 2015

Hands on management of payroll conversion – ADP to Paycom for 500 employees

Implementation of Paycom Time and Attendance

Analysis and streamlining 403b data for reporting and compliance

Reduction of 20% FTE – payroll processing

Process 4 payroll per month for 500 employees – new hires, benefits, time and attendance, terminations

Development and implementation of payroll procedures, calendars and documentation for cross-training

Consultant – Payroll Management/Operations, Lending Club, Jan 2013 – July 2013

Manage and implement payroll provided ADP Workforce Now for 200+ employees

Develop ADP System configuration for custom reports, new hire and termination templates

Process payroll for 200 employees – benefits, time and attendance, stock options, bonus, terminations

Implementation of ADP Time and Attendance Application

Developed audit and system controls for finance compliance

Designed training tools for ADP self-service profiles

Consultant – Payroll Management/Operations, Morrison & Foerster, June 2012 – Dec 2012

Analyze current time and attendance application for controls and audit success

Development of test scripts for WorkForce time and attendance reports

Reporting and tracking of 500 issues related to system, processes and procedures for WorkForce application

Responsible for training employees on review and verification of pay codes and attributes for WorkForce

Director of Payroll, University of California at Berkeley, Aug 2010 – May 2012

Responsible for UC Berkeley payroll for 25,000 employees

Non-resident alien voucher and tax compliance; annual reporting Form 1042S and 592B

Manage staff of 20 – Pay Production, Non-Resident Alien Taxes, Benefit Accounting, System Support

Directed Kronos time and attendance project

Participation in search for new HR/Payroll application for all UCs

Directed payroll conversion from semi-monthly to bi-weekly for 7,000 employees

Consultant – Payroll and Audit, AAA Inc., Sept 2009 – Aug 2010

Directed strategic resolution of 100 internal audit findings for Payroll Department

Managed time and attendance Phase II Project – workflow and reporting

Managed payroll operations for 6000 employees

Managed 9 payroll staff

Development of strategic direction for Payroll Department

Lead PeopleSoft security redesign for payroll, HR, benefits and compensation

Director of Payroll Initiatives VISA, Inc. April 2007 – Aug 2009

Responsible for Visa, Inc. payroll for 4,500 employees

Management of 9 staff

Establishment of roles and responsibilities for payroll staff to ensure ownership and accountability

Key Business Sponsor for payroll consolidation of two ADP Enterprise V2 planforms – realized reduction of 1 FTE

Project Manager: implementation of Tenrox, time and attendance application for Visa International employees

Project Manager: global time and attendance application – resulting in reduction of 2 FTE

Project Manager for global payroll solution

Senior Finance Manager (Payroll) Genentech June 1998 – April 2007

Responsible for Genentech payroll for 11,000 employees

Management of 14

Key Business sponsor for payroll conversion to PeopleSoft – realized reduction of 2 FTE

Managed time and attendance and labor application conversion to Kronos

Developed and implemented SOC compliance for Payroll Department

GL reconciliations and entries for payroll

401k Plan Administrator

Key lead in Roche buyout of stock and stock options

EDUCATION

Bachelor of Science, Finance – San Francisco State University

SOFTWARE

ADP Workforce Now; Ultipro; Paylocity; Paycom; Celergo; ADP Time and Attendance; Oracle PeopleSoft Payroll; Kronos Time and Attendance; Equity Edge

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