Quality Control Customer Service
Resume:
Victor Fleming
Manufacturing
English, ** years old
**** **** **** **, *********, 30014
************@*****.***
Manufacturing professional with over 9 years of diverse experience, including roles in assembly, paving, and team management. Skilled in enhancing product reliability, operational efficiency, and quality control, with a knack for implementing innovative solutions that improve processes and customer satisfaction. Committed to leveraging extensive skills in customer service, warehouse operations, and team leadership in a new manufacturing role. Employment history
Dec 2023 - May 2024
Asphalt Laborer
Shamus Paving Inc. at Deerfield Beach, FL
Nov 2023 - Feb 2024
Final Technician
CDA InterCorp at Deerfield Beach, FL
Assembling and testing high quality, high reliability elector-mechanical assemblies. Managed asphalt pouring, smoothing, and setting operations Ensured quality control of road, pathway, and parking lot surfaces Collaborated with tractor, mill, paver, and screed teams Implemented innovative solutions for asphalt mat maintenance Boosted project efficiency by 15% through meticulous attention to detail Ensured precise asphalt application, enhancing road safety and longevity. Boosted project efficiency by 30% through optimized asphalt laying techniques. Supported team in achieving smooth, durable road surfaces under strict timelines. Implemented new raking methods to increase pavement uniformity and reduce material waste. Passionately contributed to over 10 major paving projects, ensuring top-quality finishes. Constructed and verified high-reliability electro-mechanical assemblies, ensuring zero defects. Expedited assembly processes, enhancing product reliability and customer satisfaction. Implemented new testing protocols to boost the efficiency and accuracy of product assembly. Analyzed assembly procedures to identify and rectify inefficiencies, improving end-product quality. Guided a team in the assembly and testing phases, fostering a collaborative and high-performance work environment.
May 2023 - Oct 2023
Compressor Technician
Randstad USA at Fort Lauderdale, FL
Sep 2022 - May 2023
Team Manger
ShipMonk at Fort Lauderdale, FL
Jan 2022 - Oct 2022
Front Desk Receptionist
Youfit Health Clubs at North Lauderdale, FL
Mar 2022 - Sep 2022
Delivery Driver
Jimmy John's Sandwiches at Coral Springs, FL
Fabricated and assembled high-performing A/C units as a Compressor Technician Introduced innovative wiring techniques for heavy-duty electrical equipment Maintained strict quality control, ensuring robustness of A/C units Identified and resolved assembly issues promptly, boosting efficiency by 20% Contributed to team's proficiency in complex assembly tasks, enhancing group performance Managed product sorting, categorization, and separation, enhancing operational efficiency Led team in order preparation, ensuring accurate and timely delivery Oversaw the unloading and placement of incoming materials, optimizing storage management Enhanced team efficiency by effectively coordinating unloading tasks. Spearheaded a new system for damage reporting to improve product quality. Streamlined order picking process, increasing customer satisfaction. Managed front desk operations at Youfit Health Clubs Facilitated seamless member check-ins and sign-ups Handled membership cancellations and account freezes effectively Operated Point of Sale systems efficiently
Boosted gym membership retention by providing exceptional front desk service. Assisted members with queries and concerns, enhancing overall satisfaction and gym experience. Implemented streamlined processes for account management, improving operational flow. Welcomed and engaged with customers in a friendly manner Efficiently processed orders and payments
Managed phone orders with courtesy and efficiency
Maintained precise records of deliveries, ensuring accuracy and efficiency in order tracking. Supported team members in rush hours to optimize workflow and reduce customer wait times. Eagerly engaged with customers to foster a welcoming and friendly experience. Oct 2017 - Aug 2021
Assistant Manger
Wendy's at Sunrise, FL
Aug 2015 - Dec 2017
Landscaper
Sea Crest Landscape at Deerfield Beach, FL
Education
Aug 2015 - Jun 2017
High school diploma
Atlantic Technical Center at Coconut Creek, FL
Graduated with flying colors Top in my class
Courses
May 2023 - Oct 2023
Forklift Certification
Randstad USA
Skills
Kitchen experience
Experienced
Restaurant experience
Implemented workflow procedures under General Manager's guidance Supervised daily operations and staff performance
Managed escalated customer situations effectively
Ensured smooth workflow within the workplace
Oversaw daily operations, ensuring high standards in customer service and food safety. Mentored staff, fostering a collaborative environment to elevate service quality. Implemented innovative strategies to optimize operation flow and customer satisfaction. Managed operation of hand and power tools
Maintained cleanliness and preparation of sites
Trimmed and preserved natural environments
Excavated trenches as required
Efficiently removed debris and waste materials
Executed precise trench digging and site cleaning, ensuring top-notch condition. Supported team in waste removal, boosting overall efficiency and site safety. Transformed natural environments with innovative landscaping techniques. Passionately operated power tools to elevate landscape design and functionality. Enhanced site aesthetics and functionality through advanced landscaping skills. Retail sales Driving
English Stocking
Cleaning Culinary experience
Cooking Serving
Food service Baking
Maintenance Food preparation
Guest services Delivery driver experience
Leadership Landscape maintenance
Order Picker Load & Unload
Fabrication Welding
Materials Handling Forklift
Warehouse Experience Merchandising
Pallet Jack Reach Truck
Order Picking Lawn Care
Microsoft Word Customer service
Assembly
Hobbies
I love landscape and nature
Languages
English
Highly proficient
References
Rahshun Johnson
Wendy’s
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