Quality Assurance Process Improvement

Juan Carlos Olivares

QUALITY ASSURANCE SPECIALIST ISO COORDINATOR

Cell: 203-***-**** ****************@*****.*** Gastonia, NC www.linkedin.com/in/carlos-olivares-b1b3a1322

PROFESSIONAL SUMMARY Bilingual quality assurance professional with 17 years of experience in compliance management, seeking to leverage expertise in Quality Systems, process improvement, and regulatory compliance to contribute to a dynamic team and ensure product excellence.

AREAS OF EXPERTISE

• Six Sigma Green Belt - Villanova University

• ISO coordinator with a strong background in quality assurance.

• Expertise includes maintaining ISO compliant quality management systems.

• Proven ability to conduct internal audits, ensuring adherence to ISO standard.

• Bilingual skills in English and Spanish

PROFESSIONAL EXPERIENCE ISO COORDINATOR, Primex Color Compounding and Additives Jasper TN 2021 - 2024

• Spearheaded quality control and audit management for corporate subsidiaries in NJ and TN.

• Maintained ISO compliance by driving quality initiatives.

• Implemented focused training sessions and improved performance by addressing competency gaps applying best practices, resulting in measurable quality enhancements. ISO COORDINATOR, Primex Color Compounding and Additives Garfield NJ 2013 - 2021

• Conducted audits and managed document control, ensuring compliance with quality standards.

• Led training sessions and presentations to educate staff on quality protocols.

• Facilitated monthly quality reviews, as well as annual management reviews, to drive continuous improvement.

QC INSPECTOR, Primex Plastics Corporation Garfield NJ 2005 - 2013

• Monitored the production process to ensure that the plastic sheeting method met the company’s stringent quality standard.

• Ensured that every product met the required standard, by being vigilant, meticulous, and knowledgeable about the materials and specifications.

• Developed a deep understanding of the production process technical aspects.

EDUCATION

• Six Sigma Green Belt Villanova University Certificate #CERT001VILSHLV2

CERTIFICATIONS

• QMS Lead Auditor Course Udemy Certificate # UC-VGJRFGGH

• ISO 9001:2015 Quality Management System Alison Certificate #190*-********

• Risk Management Alison Certificate #159*-********

• Kaizen Continuous Improvement Lean Methodology Alison Certificate # 175*-********

• 5S Lean Methodology Alison Certificate #171*-********

• Project Management Alison Certificate #124*-********

• Time Management Alison Certificate #125*-********

• ChatGPT – AI Language Model Alison Certificate #555*-********

• Prompt Engineering for AI Applications Alison Certificate #683*-********

ADDITIONAL SKILLS & ACHIEVEMENTS Communication Skills:

• Implemented a communication strategy that improved team alignment and reduced errors.

• Resolved communication barriers and improved collaboration between nine departments in the New Jersey site.

Leadership Skills:

• Motivated teams and upheld high-quality standards through strong leadership and management support.

• Led by example promoting a culture of continuous improvement and accountability. Adaptability Skills:

• Maintained a positive attitude and found solutions to unexpected production issues in the mixing, inspection and production processes.

• Adapted to changes, ensuring continuous operation and improvement in the production department. Critical Thinking Skills:

• Identified inefficiencies and made strategic improvements by analyzing production data with research and development and the process engineer.

• Developed contingency plans and managed risks, to ensure smooth operations on 16 processes. Creative Skills:

• Created innovative solutions, streamlined production, overcame challenges and drove continuous improvement in two production sites with 140 employees.

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