Front Desk Receptionist

SYBIL DAIELLO

OBJECTIVE

Dedicated and customer focused professional seeking a front desk

receptionist position utilizing organizational and communication skills. EXPERIENCE

Customer Service Account Representative; Eastern Account Systems, Inc. Brookfield, CT — 2018 - 2024

Telephone communications with current customers regarding account balances. Negotiate solutions through extensions and payment plans to maintain customer satisfaction and retention of services. .

Administrator, Brookfield School of Performing Arts; Brookfield CT — 2008-2018

Front Desk receptionist for local dance studio. Responsibilities included answering phones, maintain student database, process registration and monthly tuition payments, and track and resolve outstanding student account balances.

Secretary/Receptionist, Pearle Vision Center- Drs. Liann & William Kimball, O.D.; Danbury CT — 2004-2008

Front Desk receptionist for busy optometric practice. Responsibilities included answering phones, scheduling appointments, and verifying insurance coverage. Maintain patient accounts by collecting co-pays and additional exam fees.

203-***-****

**********@*****.***

11 Homestead Lane

Brookfield, CT

06804