Store Manager Chicago Il

Ana Maria Reynoso

773-***-**** *********@*****.*** 1818 N Talman Ave Chicago, IL 60647

OBJECTIVE:

Competent individual seeking to work as a receptionist, bringing experience in scheduling appointments, operating telephone switchboard, maintaining records, and performing administrative duties.

EDUCATION:

City Colleges of Chicago: Wilbur Wright College Chicago, IL

GED/Diploma Equivalence June 2006

PREVIOUS EMPLOYMENT:

Notary/Clerk, UPS, Chicago IL Sept 2019- Present

Receptionist, Garcia Medical Center, Chicago IL Mar 2019- Dec 2019

Store Manager, Wingstop, Chicago IL Sept 2014-Feb 2019

Cashier, Burger Baron, Chicago IL Aug 2017-Dec 2017

Store Manager, Bella’s Pizza, Chicago, IL Dec 2005-Oct 2012

Pulled daily charts, made follow up appointments.

Registered new patients and verified medical insurance.

Communicated clear expectations and goals to each team member.

Supervised and directed all merchandise and shipment processing.

Maintained knowledge of current sales and promotions

Trained new employees

Kept a balance drawer

Maintained complete knowledge of restaurant menu, including daily specials.

Assisted customers with carry-out service.

Handled customer complaints with poise and grace, immediately resolving issues.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction

Skills & Abilities:

Great at Multi-tasking

High problem-solving abilities

Fluent in Spanish: reading, writing and speaking,

Fluent in English and Spanish

Great at Multi-tasking

High problem-solving abilities

Great customer service skills

Works well under pressure

Always on-time

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