Customer Service Representative
Resume:
Sarah Hughes
Alum Creek, WV *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Subway Sandwich Artist
Subway-South Charleston, WV
August 2024 to Present
Customer Service Representative
Sutherland-Alum Creek, WV
July 2022 to May 2024
answer calls for customers. help them with payment plans/ if they needed to make payment, would transfer to that dep. ect
Customer Service Representative
Alorica-Charleston, WV
December 2020 to July 2021
worked remote answering calls from customers of the client. Took payments. stopped services, started services, set up payment extensions.
Cashier
Chick-fil-A-South Charleston, WV
October 2013 to July 2020
Cashier, communicate with guests.
Cashier, Dining Room Attendant
Burger King-South Charleston, WV
April 2005 to September 2005
Cashier dining room attendant
Education
Secretarial
Shawnee Baptist College - Louisville, KY
2001 to 2003
GED
High Street Christian Academy - Columbus, OH
1998 to 2001
Skills
• Typing (4 years)
• Microsoft Office
• Cash Handling (7 years)
• English
• Customer service (1 year)
• Cashiering
• Hospitality
• Food service (7 years)
• Sales
• Technical support
• Windows
• Microsoft Word
• Retail sales
• Customer support
• iOS
• Android
• Communication skills
• Microsoft Excel
• Customer support
• Organizational skills
• Computer skills
• Baking
Certifications and Licenses
Licensed Insurance Agent
December 2021 to October 2024
Life insurance agent
Insurance Producer License
Driver's License
Assessments
Work motivation — Proficient
April 2022
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Typing — Completed
March 2022
Transcribing text
Full results: Completed
Customer service fit — Proficient
April 2022
Measures the traits that are important for success for customer service roles Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate