Customer Service Desk
Resume:
Personal Info
*******************@*****.***
Skills
Communication
Coordination
Credit card transactions
Customer experience
Customer satisfaction
Customer Service
Operational efficiency
Point Of Sale
Sales
Service desk
Languages
English
Spanish
Gabriela Chamorro
Experienced Retail and Customer Service Professional with a track record of enhancing operational efficiency and customer satisfaction. Skilled in organizing displays, managing cash transactions, and streamlining processes. Accomplished Flight Coordinator with extensive expertise in airline operations and customer support. Skilled at managing flight schedules, addressing customer inquiries, and ensuring outstanding service delivery.
Summary
Work Experience
Sky Chef
August 2023 - Present
Streamlined coordination with airline meal control, resulting in a 20% reduction in delays for preliminary and final meal counts, contributing to on-time departures and an improved passenger experience.
Facilitated timely updates to shift managers and departments, enhancing communication and operational efficiency. Managed data entry into Excel spreadsheets and distributed information to relevant managers and departments.
Ensured 100% accuracy in billing processes, contributing to seamless financial transactions for all flights in Euro check on CBASE and maintaining overall financial integrity. Customer Service Cashier, Wingstop
May 2021 - March 2023
Organized and restocked service desk displays and merchandise racks, significantly improving in-store appearance and customer satisfaction.
Maintained accurate cash counts at the beginning and end of each shift, achieving a 100% reconciliation rate and upholding financial integrity for the business.
Utilized the POS system to handle customer cash and credit card transactions, resulting in a streamlined checkout process and an enhanced customer experience, contributing to increased sales and revenue.
Education
High School Diploma, Penn Foster
June 2023
Contact this candidate