Case Management Mental Health

SUZANNE ELIA DIANETTI

CASAC-* -- MS Human Development – Manager

1. 585. 259. 4205 *******@*****.***

Enthusiastic and goal-oriented professional excelling in roles involving independent judgment and self-direction. Committed to serving all populations with passion and a deep appreciation. Well-versed in establishing a solid network, building productive relationships, and forming new alliances and partnerships supporting objectives and new initiatives. Experienced at facilitating program development, outreach, and execution, as well as developing a participatory culture and a sense of belonging amongst critical stakeholders. Successfully models a high degree of compassion, mutual respect, and commitment to diversity. An honest communicator who utilizes active listening techniques to build rapport to add a positive component to any environment. Extensive experience in clinical settings as addiction counselor of all ages and walks of life. Including but not limited to our Nation’s veterans.

Education Professional Certifications

Master of Science, Human Development Certified Alcohol & Substance Abuse Counselor

Warner School – University of Rochester, 2017 (CASAC-2)

Bachelor of Arts, History Magna Cum Laude Qualified Health Professional (QHP)

Nazareth College, 1999 NALOXONE Train the Trainer

Applicable Professional Experience

O U T P A T I E N T C L I N I C I A N, C A S A C-2, Farmington/Ontario County Outpatient Clinic 2022

Finger Lakes Area Counseling & Recovery Agency, Inc. (FLACRA)

Facilitates five 2-hour groups per week as an addiction therapist and facilitating Alternative to Incarceration Groups

Manages a caseload of 50+ individual clients possessing addiction issues with additional DSM-5 diagnoses.

Case Management

Conducts client intakes, needs, and patient psychiatric social assessments, conducts risk assessments to identify clinical/case management needs, and establishes individualized treatment plans to address those needs.

Coordinates with the mental health and psych assessment team, Qualified Health Professionals (QHP), and the Multi-Disciplinary Team (including psychiatric NP and medical staff) to determine the correct level of care for each client, including Medication-Assisted Treatment (MAT), harm reduction, and mental health and family navigation.

Clinical Approach

Utilizes a person-centered methodology, Motivational Interviewing, Cognitive Behavioral Therapy, and tactics approved by OASAS.

Provides individual/group counseling to assist patients with recognition of triggers to substance abuse and develops appropriate coping mechanisms to prevent recurrence of use, and recovery.

Educates patients in all aspects of treatment, corresponding health issues, and steps to recovery, while actively participating in client empowerment philosophy and practice.

Maintains thorough client documentation (per OASAS requirements) in the 10e11 documentation system for each instance of client contact. Maintains confidential and appropriate case management system by keeping a record of input group notes, safety plans, treatment plans, and continuing care. Strictly adheres to HIPAA and 42CFR guidelines and confidentiality rules and regulations.

Cross Collaboration & Coordination

Coordinates care with the Department of Social Services, multiple county courts, and jail personnel (probation and parole) and supervises urine screen samples for lab analysis as required.

Provides ongoing coordination with client's attorneys, CPS, and the court system providing weekly reports to Drug Treatment Court for all clients on caseload.

Possesses access to the Impaired Driver System NYS and NYS Department of Motor Vehicles for individuals with license restriction or suspension and charges such as DWI, DUAI, etc.

OASAS Office Clinical Audit in June 2022 - Farmington Outpatient Clinic received the highest possible score.

SUZANNE DIANETTI 1-585-***-**** *******@*****.*** Page 2

S E N I O R R E S I D E N T I A L COUNSELOR: FLACRA, Cadence CR at the Canandaigua VA 2021-2022

Served as sole counselor for this transitional facility. Counseled a group of 15 homeless individuals with a minimum of 30 days of sobriety. The group comprised of 13 men and two women, military veterans, and civilians.

Coordinated with the Department of Social Services on case management, counseling, and meeting facilitation.

C A S E M A N A G E R / O U T R E A C H C O O R D I N A T O R, Warrior Salute Veteran Services,

Rochester, NY 2019 - 2021

Assisted the Clinical Coordinator with overseeing the daily operational functions of the Warrior Salute outpatient program, performed community outreach activities for recruitment and developing referral sources, and conducted case management activities in support of the work done by the clinical team., and Substance Use Disorder counseling.

Onboarded new referrals, followed up with potential candidates, regularly met with veterans to determine needs, maintained documentation of services, oversaw veteran’s schedules, linked veterans to community and HR services, and assisted with discharge planning and transitional services.

Community Outreach

Identified, engaged, and recruited new participants/referral sources in coordination with U.S. Military rep and VA.

Developed strategic partnerships, assisted with developing new projects, growing referral sources, expanding marketing opportunities, providing tours of Outpatient, and exploring program funding opportunities.

Created a sense of community for veterans’ services at the outpatient clinic and developed participatory community activities for Veterans.

Developed relationships, performed outreach, facilitated community presentations and marketed the program to military, veteran, and community organizations to grow the referral base for the program.

P R O G R A M M A N A G E R, A D M I S S I O N S University of Rochester, Rochester, NY 2011 – 2019

Responsible for bolstering the domestic and international alumni and parent volunteer network through strengthening and developing current and new volunteer training initiatives to increase annual prospective student applications, interviewing potential admission candidates and working with colleagues to determine admission if application readers are divided. Member of the Executive Board of Veterans Alliance at the University of Rochester in support of Veteran US Military members and children of Veteran and Active Duty Military personnel.

Program Management

Volunteer College Fair Programming: Oversight of volunteer college fair process, including recruitment of alumni/parents to staff fairs.

High School Awards Program: Primary contact for nominees and nominators.

Worked collaboratively with Communications Team and Diversity & Outreach, creating content for mailings, awards, and publications. Managed a $150,000 budget.

Colony Club Program: Created communications focused on early engagement with middle and high school students with legacy ties to the university.

International Volunteer Development: Directed prospective volunteer outreach strategies, identifying, and recruitment of global and international volunteers for alumni engagement and admission program coverage.

Responsible for overseeing college fair database management. Training and supervising staff/student workers/interns on software utilization and data entry.

Assessed volunteer training needs regarding high school visits, alumni interviewing, college fairs, congratulatory contacts, and hosting admissions-sponsored events; executed training initiatives and material updates.

Oversaw alumni volunteer recognition initiatives utilizing social media, awards, events, and annual volunteer gifts.

A D M I N . A S S I S T A N T, O F F I C E OF A D M I S S I O N S University. of Rochester 2011 - 2019

C O N F L I C T S A N A L Y S T II Nixon Peabody, LLP., Rochester, NY 2005 – 2008

S E N I O R P A R A L E G A L, E D I T O R Thomson West, Inc., Rochester, NY 2001 – 2005

P A R A L E G A L A S S I S T A N T Harris, Chesworth, & O’Brien, Rochester, NY 2000 – 2001

SUZANNE ELIA DIANETTI 1-585-***-**** *******@*****.*** Page 3

Other:

Published as Co-Author (in assoc. with Rochester Veterans Writing Group): United in Service, United in Sacrifice, c2020.

Notary Public since 1996

AOS – Bryant & Stratton – Paralegal Studies – graduated 1996

AAS – Certified Dental Hygienist – Monroe Community College – graduating 1980

Current employment:

Full-time at The Source Fine Jewelers supporting the sales team. November 2022 to current

Former Entrepreneur: The Word Whisperer: Freelance Professional Proofreading - www.thewordwhisperer.me

Military Associations

Blue Star Mother of US Marine Corps Officer currently serving his 15th year as a USMC Officer

USAF former spouse, active: 1990-1994, Laughlin Ari Force Base, 47th Flying Training Wing, Co-President – Officers Wives Club

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