PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
SHELLY
WILLIAMS
S
Ontario, CA 91761, 909-***-**** ******************@*****.*** To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Shipping Supply Chain Logistics
Inventory Excel Microsoft Office
Management Google Suite Property management
E-commerce Groundskeeping Early childhood education Classroom management Delivery driver experience Experience with children Microsoft Excel Computer literacy Typing
Dispatching Upselling Hospitality
Windows Analysis skills Customer support
Certifications and Licenses Driver's License Additional Information Excellent with all Microsoft
Suites
FedEx Delivery Driver
May 2024- Current
Provide Customer service
Delivery in a timely manner.
Fuel Truck
Delivery Driver November 2021 - January 2022
UPS Ontario, CA
Making deliveries as quickly and efficiently as possible. Operating the vehicle in a safe and responsible manner at all times. Following company identification standards.
Assisting with loading and unloading the truck.
Keeping logs up to date and ensuring valid information is recoded. Delivery Driver/Customer Service January 2018 - November 2021 FedEx Ground Bloomington, CA
Deliver Packages to Customers
Scan in Packages
Receive Signatures from customers upon arrival.
Working face to face with customers.
Receiving packages from customers to return to Warehouse to ship off. Customer Service Representative January 2018 - February 2020 L.A Care Health Plan Los Angeles, CA
Responsible for scheduling and interacting with patients via Telephone W
EDUCATION
ADDITIONAL INFORMATION
Performs a range of duties which includes gathering required information in preparation for the patient's on-site appointment.
Receiving Manager August 2015 - January 2018
Walmart eCommerce Chino, CA
Prepare orders by processing request and supply orders Maintain quality service by complying with all Walmart procedures and regulations Maintain and organize a safe work area
Supervised the loading and unloading of goods, making sure that items were handled with care and placed accurately in the warehouse
Prepared, wrapped, weighed, and loaded items for shipping according to packing slips Monitored inventory paperwork and ordering, to keep warehouse fully stocked always. Client Service Representative February 2012 - August 2015 Bank of America Brea, CA
Provide Seamless delivery of service and/or fulfillment requests by answering calls in a contact center environment
Process the ability to clearly communicate solutions to complex card inquiries for Small Business customers As well as Master Multiple products and possess the ability to retain customer relationships Perform routine account related transactions which involves referring to customers appropriate line of business for products not supported by customer contact centers. Property Manager March 2010 - May 2012
REAL PROPERTY MANAGEMENT Long Beach, CA
Interviewing Renters and Providing Great Service
Leasing Apartments
Arranging Repairs and Ensuring Grounds Keeping
Offering Information and Assistance to Tenants and Resolving Complaints Ensuring that all property team members are working to the required standards Undertaking Regular Property Inspections.
Pasadena City College, Pasadena, CA October 2013
Willing to relocate: Anywhere, Authorized to work in the US for any employer