Customer Service Associate

Austin N Miles

*** *******, ****, ** 830-***-**** ***************@*****.***

Objective

Customer service professional with diverse experience in face-to-face, over-the-phone, and chat support roles. Skilled in problem-solving, multitasking, and providing excellent customer service across various industries. Seeking a remote customer service position where I can leverage my communication and customer interaction skills to ensure high levels of customer satisfaction.

Professional Experience

Temporary Employee (Contract) Vip Staffing at AISIN Cibolo, TX

May 2024 – Sept 2024

● Performed physical labor tasks, including hand-torquing couplers for extended periods.

● Demonstrated stamina and ability to stand all day to meet production goals.

● Contributed to maintaining safety and efficiency in a manufacturing environment. Customer Service Associate Circle K (Alimentation Couche-Tard) Universal City, TX

Dec 2023 – May 2024

● Provided excellent face-to-face customer service, assisting customers with purchases and inquiries.

● Learned and utilized the purchasing system for inventory management and transactions.

● Ensured store cleanliness and maintenance, contributing to a positive customer experience.

● Certifications: TABC License

Cook/Customer Service Golden Corral

Universal City, TX

Sept 2023 – Nov 2023

● Interacted with customers to take and prepare custom steak orders according to temperature preferences.

● Maintained proper food safety and temperature guidelines to ensure high-quality service.

● Provided exceptional customer service in a fast-paced environment. Self-employed Blogger and Affiliate Marketer

June 2021 – Jan 2024

● Managed a personal blog focused on spiritual literature and personal development.

● Wrote and published engaging content to attract and retain readers.

● Implemented affiliate marketing strategies to generate revenue through the blog. Customer Service Representative Conduit Global

San Antonio, TX

Sept 2019 – June 2021

● Delivered high-quality customer service over the phone and via chat.

● Resolved customer issues by leveraging an internal knowledge base.

● Provided support and troubleshooting assistance for a variety of customer inquiries. Cook & Spiritual Service Leader Regency Manor

Floresville, TX

July 2016 – Aug 2019

● Managed the preparation and cooking of meals for 85 residents, adhering to a strict timetable. Austin N Miles

124 Oaklawn, Poth, TX 830-***-**** ***************@*****.***

● Conducted multi-faith spiritual services, including Bible readings, study sessions, and open discussions with residents.

● Certifications: Food Handler’s License

Affiliate Marketer

April 2013 – July 2016

● Developed and managed WordPress websites for affiliate marketing purposes.

● Created keyword-rich content to drive traffic and improve search engine rankings.

● Utilized video marketing and article marketing strategies to promote products and services. Skills

● Customer Service (Face-to-Face, Phone, and Chat)

● Problem Solving and Conflict Resolution

● Purchasing System Proficiency

● WordPress & Website Design

● Affiliate Marketing & Content Creation

● Time Management & Multitasking

● SEO / Keyword Research Capabilities For Content Creation & Marketing

● Foreign Exchange Currencies & Options Trading Knowledge

● Physical / Face / Voice Acting Skills

● Very Proficient Communicator (Fluent English Language Native Speaker) Certifications

● TABC License

● Food Handler’s License

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