Customer Service Representative
Resume:
Dayschannel Odomes
Hattiesburg, MS *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
AAA Ambulance Service-Hattiesburg, MS
June 2024 to Present
Substitute Teacher
ESS Education-Hattiesburg, MS
October 2021 to Present
911 Dispatcher
Lamar County Board of Supervisors-Purvis, MS
February 2023 to June 2024
Sercurity Officer
Allied Universal-Collins, MS
January 2021 to June 2022
Check refrigerated trucks in and out as well as checking for correct seals and paperwork Retail Sales Associate
Bath & Body Works-Hattiesburg, MS
October 2021 to December 2021
Stock shelves
Sweep
Assist customers with check outs and returns
Cashier
Customer Service Representative
SaviLinx-Hattiesburg, MS
March 2021 to May 2021
Schedule Covid-19 vaccines for residents in the state of Maine. CSR - Customer Service Representative
SaviLinx-Hattiesburg, MS
November 2020 to December 2020
Enroll customers in dental and or vision insurance
• Resolved customer issues
• Greeted customers
• Managed customer accounts
• Conducted customer service surveys
• Worked in the inbound call center
Assembly Line Worker
Manpower-Hattiesburg, MS
February 2019 to May 2019
Assist with building engines
Cashier
Sam's Club-Hattiesburg, MS
September 2017 to June 2018
* Being able to multitask
* Stocking the shelves at the end of the night
* Having great customer service skills
Customer Service Representative
General Dynamics-Hattiesburg, MS
August 2016 to March 2017
* Answering phone calls
* Filling out health insurance applications
* Enrolling/terminating health insurance policies
Education
EMT Basic in Emergency Medical Services
Pearl River Community College - Hattiesburg, MS
August 2021 to December 2021
High School Diploma
Petal High School - Petal, MS
August 2012 to May 2016
Skills
• Customer Service
• Customer Care
• Customer Support
• Call Center
• CSR
• Assembly
• Cash Handling
• Security
• Surveillance
• CCTV
• Loss Prevention
• Account Management
• Sales
• Conflict management
• Supervising experience
• Microsoft Word
• Communication Skills
• Retail Sales
• Organizational Skills
• Cashiering
• Leadership
• Stocking
• Microsoft Office
• Tutoring
• Store Management Experience
• Interviewing
• Teaching
• Classroom Management
• Writing Skills
Certifications and Licenses
Driver's License
January 2024 to January 2028
CPR
August 2021 to July 2023
Assessments
Work motivation — Proficient
September 2020
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Completed
June 2021
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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