Property Manager Customer Service

Lisa King

**** ***** ***** **. ****** Ca ***** 951-***-**** **********@***.***

Objective

To become Property Manager, Regional or Property Redevelopment Superintendent Education

**** ******* **** *CHOOL

· Major: General Studies

· CAM 1 1993/ Grace Hill Training

Skills & Abilities

MANAGEMENT

· Experience in Property Management Industry for over 25 years

· Windows 365

· Word / Excel

· Yardi Voyager

· Yieldstar

COMMUNICATION

· Oral and written communication skills (English)

· Team player with positive outlook

Experience

AST MANAGER FAIRFIELD DATES: 2018 TO 2019

Responsible for 296 units. Maintain all reports that Ast. Manager is responsible for but not limited to: Show models, Lease apartments, Applications, Contracts, Screen Process, Process all move-in’s and Move out paperwork, Prepare 3day notices as well as all other notices, Process Collections, Customer Service, Tenant Retention, Charge Late Fee’s, Process work orders, End of Month Close Out Paperwork Scanning checks, adhere to all property policies and procedures. Page 2

AST PROPERTY MANAGER WATERSTONE AT CORONA POINTE DATES: 2009 TO 2018

· Responsible for 628 units. Maintain all property accounting and reports but not limited to: Customer Service, Resident Retention, Leasing Apartments, Application/Screening process, Process all move in and move out paperwork. Process Renewals, Process Bonus sheet, Market Surveys, Prepare 3 day notices and all other notices, Evictions including court appearances & Lock outs, A/R Processed, Process collections, All Banking & scanning of checks, Process all NSF’s, Charge late fee’s, End of Month Close out reports, Process all work orders, Schedule maintenance, Make Ready’s, Ordering Parts, Oversee all vendor’s, Train employee’s, Oversee property responsibilities, adhere to all property policies & procedures.

MANAGER VILLELLI DATES: 1991-2005

· Responsible for 111 units. Lived on Site, Customer service, Resident retention, Leased apartments. Process all applications, A/R, Submit all bids/contracts for redevelopment. Schedule vendors, order all necessary parts/appliances, roof, walkways and deck repairs, asphalt, painting of all building, redevelop all landscaping, resigned and new construction around pool, spa. New construction for laundry room and recreation room, showers, handicap ramp. Oversee all vendors for completion of work, Adhere to all property policies and procedures. Accomplishment

Waterstone at Corona Pointe

Started: 9/2009 as Temporary Employee

Became full time Leasing Consultant: 3/2010

Promoted to Ast. Manager: 6/2012 to 1/2018

During my employment at Waterstone at Coronas Pointe I ran the Maintenance Department for over a year. I overseen all issue with maintenance.

Personal References:

Cindi Proctor – Friend- 562-***-****

Carol Adams – Friend – 714-***-****

Teri Titus – Friend – 214-***-****

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