Technical Support Customer
Resume:
Joseph Finch
*************@*****.***
Brentwood, CA 94513
Summary:
Results-oriented maintenance professional with over a decade of experience in various fields, including hotel engineering, carpet cleaning, and restoration. Adept at troubleshooting and technical support, with a strong background in electrical, plumbing, painting, and facility upkeep. Proven track record of providing exceptional customer support and ensuring project success.
Work Experience:
Hotel Maintenance Engineer
Comfort Inn by Choice Hotels - Antioch, CA
March 2023 to Present
- Provide comprehensive maintenance to ensure guest safety and property upkeep, including plumbing, painting, and engineering-related tasks.
- Collaborate with housekeeping when required to maintain a smooth operation.
- Offer outstanding customer service to ensure guest satisfaction.
Maintenance Engineer/Housekeeper
Extended Stay Hotels - San Ramon, CA
January 2020 to March 2023
- Executed general maintenance tasks to ensure property safety and guest satisfaction.
- Coordinated with housekeeping team to address upkeep needs efficiently.
- Ensured adherence to plumbing, painting, and engineering standards.
Carpet Cleaner
Do it Green - Walnut Creek, CA
October 2019 to February 2020
- Implemented tile and grout cleaning procedures.
- Ensured quality control during carpet cleaning for multiple projects.
- Utilized the latest techniques to clean upholstery.
Maintenance Technician II / GCPM/CPO Certified
Residence Inn Hotel - Pleasant Hill, CA
May 2017 to October 2019
- Provided general maintenance support to ensure property upkeep and guest safety.
- Held GCPM/CPO certification, showcasing expertise in the field.
- Collaborated with various departments to ensure smooth operations.
Delivery Driver
Pizza Hut - Pittsburg, CA
July 2018 to December 2018
- Demonstrated punctuality and efficiency in delivering orders to homes and businesses.
- Managed customer interactions, including order taking and payment processing.
Education:
High School Diploma in General Studies
East Bakersfield High School - Bakersfield, CA
January 1999 to June 2001
Skills:
- Troubleshooting
- Technical Support
- Electrical
- Maintenance
- Fire Restoration
- Water Damage Restoration
- Project Management
- Computer Networking
- HVAC
- Plumbing, Painting, Electrical, Pool Upkeep, Landscaping, Carpet Cleaning, and Restoration
- Facilities Maintenance
- Customer Support
- Pool Maintenance
- Mold Remediation
- Delivery Driver Experience
- Drywall
- Handyman
Awards:
Employee of the Month / RPM Associate of the Year
October 2017
- Recognized for exceptional work, positive attitude, and punctuality.
Certifications and Licenses:
- CPO Certified (April 2018 - April 2023)
- Culinary Arts (May 2002 - December 2003)
- Driver's License
Additional Information:
- Over 10 years of experience in carpet cleaning, over a year in restoration, and 3 1/2 years in hotel engineering.
Contact this candidate