Customer Service Specialist

AW

ALONZO WARTHEN-JENKINS

***************@*****.*** +1-843-***-**** Charleston, SC 29406

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds. Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills.

Hardworking Stocker experienced in operating forklift and palletizer to move products between trucks, storage areas and sales floor locations. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Hardworking Entrepreneur skilled in coordinating programs, business planning and culture development. Visionary and decisive leader with a clear understanding of complex business needs. Skilled Entrepreneur highly proficient at defining mission statements, strategic plans and income-generating strategies. Intelligent leader with strong background in customer acquisition and revenue generation. Promoted customer satisfaction through all facets of operations to maintain consistent revenue and build sustainable business. Developed organizational structure from ground up, brought in all funding and established operational parameters for continued success. Talented relationship-builder and analytical problem-solver. Cashiering

Cleaning Experience

Pallet Jack

Load & Unload

Warehouse Experience

Heavy Lifting

Hair Styling

Packaging

Shipping & Receiving

Forklift

Hotel experience

Cash register

Communication skills

Computer skills

Security

Crime Prevention

Staff Management

Fedsec North Charleston, SC

Security Officer

01/2024 - 07/2024

Checked for safety hazards and took corrective action when necessary. Monitored surveillance cameras and responded to suspicious activity. Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Summary

Skills

Experience

FedEx North Charleston, SC

Material Handler

09/2023 - 02/2024

Received and distributed incoming materials to designated areas Publix North Charleston

Stocker

03/2022 - 08/2022

Received and processed incoming shipments of merchandise. Recorded quantity, type and value of materials or items received. Lowe's Home Improvement Mount

Pleasant

Overnight Stocker

05/2021 - 09/2021

Received and stocked merchandise in a timely manner. Organized shelves, racks and bins to ensure product availability. Operated forklift and pallet jacks to unload trucks and move products throughout the store.

Maintained cleanliness of work area by sweeping, dusting and disposing of trash.

PARK INC. North Charleston

Valet

05/2019 - 04/2021

Greeted customers and opened doors for them upon arrival. Assisted customers with their luggage to and from their vehicles. Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.

Managed the flow of traffic around the property by directing cars to available spaces.

South Carolina State University Orangeburg, SC

Some college in Agribusiness

04/2021

R. B. Stall High School North Charleston, SC

High school diploma

05/2018

Barbering License

Guard Card

Driver's License

Education and Training

Certifications

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