Los Angeles P E

AALA ONI

V I P H O S T A N D G U E S T E X P E R I E N C E S P E C I A L I S T

CONTACT DETAILS:

PERSONAL PROFILE

ACADEMIC ATTAINMENT

- Maintained a 3.5 Grade Point Average

- Participated in 3 Cohort Exhibitions

- Founded and curated Black Arts

Exhibition

California College of the Arts

California State University, Los Angeles

BACHELOR OF FINE ARTS

BACHELOR OF ARTS IN PSYCHOLOGY

- Graduated with a 3.6 Grade Point

Average

- Headed Black Women in Psychology

cohort

Phone: 415-***-****

Email:

**********@*****.***

www.aalaoni.com

1111 Lafayette Avenue

Brooklyn, NY 11221

An eclectic and

proficient Guest Service

expert with a passion for

overarching hospitality

and top quality service

PROFESSIONAL EXPERIENCE

Maitre’D

Floor Manager, Maitre’D

VIP Hostess & Bottle Service

MERCER KITCHEN, JULY 2022 - CLOSE (DEC 2022)

DELILAH LOS ANGELES, DECEMBER 2021 - JUNE 2022

SIXTY HOTEL BEVERLY HILLS, FEBRRUARY 2022 - JUNE 2022 LITTLE CREATURES BREWERY AND RESTAURANT, APR 2018 - MAR 2020

-Greeted and walked guests to designated tables

-Booked and maintained reservations, answered phones, handled online presence

- Facilitated, oversaw, and designated work stations to all FOH staff

-Balanced assisting with floor duties and administrative duties during rush times

-In charge of arranging floor plan and plotting reservations prior to shifts, delegating to hosts and controlling overall seating

-Book and maintain reservations for guests via Opentable

-Indicate cancellation/no show credit card authorizations

-Designate communication between servers, management and hosts to maintain status quo of pace

-Liason for Reservations Team and guests to coordinate reservations

-In charge of checking in VIP guests and walking to booths

- Negotiated table prices and communicated with servers

- Maintained status quo of the floor throughout the evenings

-Assisted in event set up, management, direction, and breakdown for a plethora of VIP events and buyouts

-In charge of arranging floor plan and plotting reservations prior to shifts, delegating to hosts and controlling overall seating

-Book and maintain reservations for guests via Opentable and coordinate with SohoSupport Reservations team

-Designate communication between all floors of club Maitre’D/Club Reception

SOHO HOUSE - DUMBO HOUSE (MAR 2023 - CURRENT)

Contact this candidate