Remote Customer Service Representative

Amaya Holly

Chicago, IL 708-***-**** *********@*****.***

Experience

Assistant Manager Karl Lagerfeld Paris 2022 - 2023

Hired, trained, and managed sales associates

Facilitated customer returns and online orders

Set sales targets, implemented promotions

Monitored inventory levels, ordered new products, conducted inventory audits

Recreation Specialist: Inclusion Northwest Special Recreation Association 2022-2023

Directed leadership of recreation programs and overnight trips for individuals with disabilities of all ages

Supervised individuals by using behavior management, transferring and other skills necessary for the overall independence and participation of individuals with disabilities

Recruited, hired, trained, supervised, and evaluated part-time seasonal employees and volunteers

Conducted program and participant observations as requested, and completed all necessary observation forms

Teacher Assistant Guidepost Montessori 2022-2022

Reinforced lessons by reviewing material with students one-on-one or in small groups

Aided teachers with record-keeping, such as taking attendance and calculating grades

Supervised students outside of the classroom, such as between classes, during lunch and recess, and on field trips

Set up equipment and materials needed to help teachers prepare for lessons

Sales Associate Karl Lagerfeld Paris 2021-2022

Informed customers about current sales, promotions, and policies about payments and exchanges

Recommended merchandise based on customers’ wants and needs

Greeted customers and offered assistance

Placed online orders for customers and wrapped up transactions at cash registers

Education

Triton College, AA Anthropology 2024-2026

Major: Anthropology

J S Morton West High School 2022

Skills & abilities

Management

Sales

Organization

Detail oriented

Childcare

Multitasking

Microsoft Office

Google Suite

Problem solving

Communication

Leadership

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