Customer Service Team Member/Lead.
Resume:
Analyn S. Layco
************@*****.***
Everett, WA 9804
Professional Summary
Driven Cashier Team Lead with proven expertise in customer service and team leadership honed at Boba Bros Cafe. Excellent in cash handling and fostering a punctual, reliable work environment. Achieved high accuracy levels in transactions, demonstrating a results-focused approach.
Work Experience
Lead Cashier, Boba Bros Cafe – Philippines
February 2018 – May 2023
Performed store opening, closing.
Greeted customers entering the shop and responded promptly to customer’s needs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Operated cash register for cash and credit transactions.
Cashier, Cindy’s Bakeshop – Philippines
January 1990 – December 1992
Greeted customers entering the store and responded promptly to customer’s needs.
Operated cash register for cash and credit card transactions with excellent accuracy level.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Skills
Customer Service
Cash Handling
Team Player
Punctuality and reliable
Education
Associate in Secretarial Studies
Central Luzon Institute of Technology, Philippines
March 1986
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