Customer Service Restaurant Experience

Mark Penny

*** ********* **.

Houston, TX *****

281-***-**** (text)

**********@*****.***

Customer Service is Job One. Teamwork Player.

Restaurant Experience

● 25 years total restaurant experience

● Nine years with Club Corporation of America (CCA) o Service Director for The Plaza Club, Bryan, TX

o Hire/Fire/Train Wait staff (30 ppl)

o Liquor Inventory

o China/Glassware Inventory

● Maitre d’ for Texas A&M University private club

● Maitre d’ for Messina Hof Winery restaurant

● Three years with DenAmerica (Denny’s)

o New Store Trainer – Breakfast wait staff

● Five years’ experience as a Prep Cook

● Server, Expeditor

● Dishwasher, Line Server

Current Certifications

TABC – expires 9/6/25 #9672969

Food Handler – expires 9/12/26 #L2s-TX-FH-000*********

Education

Texas A&M University – BS in Journalism,

Marketing/Theater Arts minors

Blinn College – Texas Real Estate Certification

Texas Nursery and Landscaping (TNLA) Certification

Master Gardener Certification (Brazos County)

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